Job Description

Online Education Services (OES) is a purpose-driven organisation dedicated to transforming lives through access to high-quality online education. We work alongside leading university partners, training institutes, and professional bodies across the globe to create innovative, student-centred learning experiences that truly make a difference.

As a proud member of the SEEK Group, we benefit from the global reach and expertise of a world-leading digital pioneer — while remaining a close-knit, values-led team at heart. Our vision is clear and ambitious: to be the world's most impactful enabler of education. Every person at OES plays a part in making that vision a reality.

The Role

We have an exciting opportunity for a motivated and people-focused Student Recruitment Advisor to join our Student Recruitment team, based in Birmingham City Centre.

This is a dynamic, telephone-based sales role where you will be the first point of contact for prospective students — both domestic and international — guiding them from their very first enquiry right through to enrolment. You will manage a pipeline of leads with energy and purpose, providing accurate, helpful information about courses, fees, and funding, and ensuring every prospective student feels supported throughout their application journey.

If you are someone who thrives in a fast-paced environment, loves building rapport with people, and is motivated by hitting — and exceeding — targets, this role could be a brilliant fit.

Benefits

• Global organisation focused on growth with lots of opportunities for our employees
• Engaging & vibrant organisational culture
• 35 hour working week, within a flexible working environment
• OES values driven recruitment principles
• Career-life fit – health & wellbeing focus
• 25 days of annual leave + Bank holidays
• Purchased leave scheme
• OES strategy reflects respect, honesty & diversity
• Continuous improvement through challenging & meaningful work
• Study assistance and leave for eligible employees
• High growth industry & strong partner/shareholder backing
• Genuine focus on student success
• Global mentoring program
• We are proud to support the Living the Wage movement

What You'll Be Responsible For

• Meeting and exceeding short and long-term enrolment targets, consistently delivering against agreed KPIs
• Acting as a knowledgeable, trusted guide for prospective students — providing clear, accurate information on courses, fees, and funding options
• Assessing applicant eligibility carefully and professionally, escalating complex cases to subject specialists or university admissions teams where appropriate
• Maintaining accurate student records in Salesforce CRM and preparing regular sales pipeline reports
• Collaborating with the Marketing team to promote programmes effectively and support the evaluation of campaign ROI
• Helping to coordinate recruitment events, webinars, and course demonstrations that showcase what OES and its university partners have to offer
• Contributing actively to continuous improvement initiatives within the department, sharing ideas and supporting a culture of excellence

What We're Looking For

We are looking for someone who brings genuine enthusiasm for sales, a natural ability to connect with people, and a drive to make every conversation count. To be successful in this role, you will need:

Experience & Skills

• Proven experience in a fast-paced sales environment, with a strong track record of achieving and exceeding KPIs
• Outstanding written and verbal communication skills, with the ability to adapt your style to suit a wide range of prospective students
• The ability to manage multiple leads simultaneously, working to variable deadlines without dropping the ball
• Excellent time management and administrative skills, keeping records accurate and pipelines well-maintained
• A confident, resilient, and self-motivated nature — someone who can handle the pace and bounce back from setbacks with a positive attitude
• Comfortable working with CRM systems (Salesforce experience is a bonus)

Desirable Experience

• Experience in education consultancy or student outreach roles
• A qualification in sales, customer service, or a related discipline
• Experience working with or alongside remote and global teams

About You

You are a natural communicator who genuinely enjoys helping people make important decisions. You understand that for many prospective students, choosing a course is a significant, sometimes life-changing step — and you take that responsibility seriously. You are target-driven without being pushy, consultative in your approach, and proud of the relationships you build along the way.

You are well-organised, self-disciplined, and thrive when given the autonomy to manage your own pipeline and performance.

How Your Success Will Be Measured

In this role, your performance will be measured against a set of clear, meaningful KPIs:

• Total number of students enrolled at the start of each intake
• Volume of Sales Qualified Leads (SQLs) generated versus intake and annual targets
• Number of offer holders progressing versus targets
• Average response time from initial student enquiry
• Student dropout rate at each stage of the recruitment funnel

Who You'll Work With

You will report directly to the Sales Manager and work closely with a talented, collaborative team, including:

• Director of Marketing & Student Recruitment
• Fellow Student Recruitment Advisors
• Marketing Manager and specialists across Multimedia, Design, Editorial, and SEO & Web
• University Partner marketing and recruitment stakeholders, academics, and subject matter experts

You will be part of a supportive team that genuinely pulls together to deliver great results for students and partners alike.

Why Join OES?

• Make a real difference — you will be the reason many students take their first step towards transforming their future through education
• A role with variety — no two days are the same, and there is always something new to learn
• Supportive, team-focused culture — we celebrate wins together and back each other when things get tough
• Part of a global group — the resources and reputation of the SEEK Group behind you
• Career development — a diverse, growing organisation where ambition is encouraged and progression is possible
• Birmingham City Centre location — a vibrant, well-connected base right in the heart of the city

How to Apply

If you are a driven, people-focused sales professional looking for a role where your work has genuine purpose, we would love to hear from you.

Please submit your CV along with a short note about your sales experience and what excites you about joining OES. We are an inclusive employer and warmly welcome applications from individuals of all backgrounds and experiences.