Job Description

Concordia is a Lutheran higher education community committed to helping students develop in mind, body, and spirit for service to Christ in the Church and in the world.

The Student Records Specialist works to ensure the efficient and effective functioning of the Registrar's Office. This position manages the Registrar's Office on the Mequon campus. The individual will directly be responsible for maintaining and updating the academic records for all students , manages athletic eligibility reporting, and National Student Clearinghouse enrollment reporting. Familiarity of university policy, procedure along with academic guidelines are essential components of this position.

Job Duties & Responsibilities

• Manage athletic eligibility reporting
• Manage National Student Clearinghouse enrollment reporting including verifying enrollment and loan deferments
• Responsible for all Banner student functions, including registration, maintaining data integrity, curriculum and self-service web functions
• Update student curriculum
• Responsible for e-transcript processing
• Hire, manage and train student workers
• Oversee all student services and requests, including managing Registrar Office email, phone and front desk traffic
• Responsible for updating student forms and resources on the portal and web site
• Oversee updates to the Xtender database via scanning and uploading student record documents
• Maintain current and historical student records
• Responsible for student FERPA forms
• Assist students with billing inquiries as it relates to student coding and registration
• Comply with all procedures, guidelines and laws/regulations, including but not limited to those related to document retention and destruction, FERPA and confidentiality
• May perform other related duties as assigned

Knowledge, Skills, & Abilities

• Familiarity with student information databases, particularly Ellucian Banner and Degree Works
• Proficient with Microsoft Office including Access, Excel, Word and Outlook
• Ability to work independently and as part of a team
• Ability to work with numbers and forms, including data entry
• Excellent attention to detail
• Able to deal with interruptions and work in a fast-paced office environment
• Excellent communication skills written and oral
• Maintain a high level of confidentiality

Physical Demands/Equipment

Education & Experience

A bachelor's degree is required, with at least two years of experience in higher education preferred.

Compensation & Benefits

This is a full-time, exempt (salary) position. The starting wage is dependent upon individual qualifications and experience. Concordia University benefit options include, but are not limited to the following:

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents)

Compensation and Benefit Details

Application Instructions

To receive full consideration, all applicants are asked to complete and submit an online employment application through the Concordia University Employment page. To begin, please click the Apply Now section on the job page and then click the Apply For This Position button to begin the application process.

Equal Opportunity Employer

It is the policy of CU to provide equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws.

The University will not discriminate against or harass any employee or applicant for employment because of race, color, sex, pregnancy, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, gender, veteran or military status, predisposing genetic characteristics, domestic violence victim status, or any other characteristic protected by federal, state or local laws.

However, CU is an institution of the LCMS and, to the extent allowed by law, CU reserves the right to give preference in employment based on religion. In addition, preference in holding certain employment positions is given to ordained or commissioned ministers of the LCMS. Based on a religious tenet, CU recognizes only male, LCMS ordained Ministers of the Gospel, but recognizes both male and female LCMS Commissioned Ministers of the Gospel.

The Human Resources Department has been appointed to manage the equal employment opportunity program, including all equal employment opportunity activities, as required by federal, state and local agencies. If any employee or applicant for employment believes this policy has been violated, he/she must contact the Director of Human Resources.

Concordia University is a HLC accredited, co-educational, liberal arts school offering more than 72 undergraduate majors, over 35 master's degree programs, and 5 doctoral programs. There are also a variety of accelerated evening and e-learning programs.