Job Description

New Student Programs Assistant (NSPA) – Summer 2026

The New Student and Transition Programs (NSTP) office supports first-year and transfer students and their families as they transition into the IC community. Summer New Student Programs Assistants (NSPAs) play a crucial role within NSTP, working alongside professional staff members to assist with the development, coordination, and implementation of inclusive services and programs for Fall Orientation. This is a great opportunity for detail-oriented students interested in working with people and events. NSPAs gain invaluable transferable skills in the areas of planning, organization, marketing and promotions, customer service, and program development. Ongoing training and support are provided to NSPAs through training, staff meetings, and supervision.

Job Responsibilities

• Serve as a reliable, professional, confident, and approachable resource for incoming students and their families via phone, email, etc.
• Assist in the development and day-of logistics of Fall Orientation programs and projects by serving on multiple orientation project teams.
• Assist with the daily operations of the NSTP office, including answering emails and phone calls, interacting with students and families via ZeeMee and NSTP’s Instagram account.
• Create files and forms, maintain databases, greet walk-in guests, pack and organize event supplies, transport event and office supplies, and other duties as assigned.
• Contribute to social media content, campaigns, and strategy.
• Help develop marketing materials to promote NSTP services, resources, and objectives, including posters, LCD screen slides, social media graphics and videos, etc.
• Develop and demonstrate multicultural awareness and contribute to cultivating an inclusive, diverse, and respectful college community. Employ anti-racist and anti-oppressive practices and principles throughout all work.
• Provide feedback to the supervisor regarding New Student and Transition Program events, services, and resources in relation to the student experience.

Job Requirements

All candidates must be:

• Full-time enrollment as an undergraduate or graduate student at the time of hire through Fall 2026.
• Adhere to the Office of New Student & Transition Programs policies, the Student Conduct Code, and all national, state, and local laws throughout the duration of your employment.

Employment Details

• NSPAs will work 30 hours per week from May 18 – August 7, 2026, and 40 hours per week August 10 – 23, 2026.
• NSPAs will be paid at an hourly rate of $16.00.
• Time off during May–July is available, but must be approved by your supervisor, ideally at least two weeks in advance. August is an ‘all hands on deck’ period due to the high volume of work surrounding student training and orientation, so time off is significantly limited during this time.

Qualifications

• Excellent interpersonal, teamwork, and communication skills
• Demonstrate respect for others’ rights, feelings, lifestyles, and diverse backgrounds
• Commitment to support and empower students from marginalized populations
• Proven work ethic, time management, and attention to detail
• Ability to present yourself professionally and confidently to students, parents and family members, and campus partners
• Ability to learn online software to create forms, design posters and social media posts, and edit videos
• Ability to manage stress effectively and work on multiple projects simultaneously

Application Instructions

Interested applicants must submit all application materials (a professional resume, a cover letter, and 2 professional references via this HR Cloud application) by Sunday, February 22, 2026 Please note that applications missing materials may not be eligible for full consideration.

Ithaca College’s student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

It is advised that applicants apply attaching both a resume and cover letter. Application screening will begin immediately. Employment is contingent upon successful completion of the I-9 and employment eligibility requirements. You will need to bring your original, unexpired, authorized personal identification documents to your designated representative or The Office of Human Resources (Peggy Ryan Williams Center, Garden Level) to complete the form. More about acceptable documentation can be found here: https://www.uscis.gov/i-9-central/form-i-9-acce... Please note that photos or copies will not be accepted.

In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy.  This position is subject to a criminal background check. All offers of employment are contingent upon the successful completion of the criminal background check.

For assistance with the application process, contact Student Employment at StudentEmployment@ithaca.edu.

For more information about student employment or specific job inquiries, visit our website or contact the hiring manager listed on the job posting.