Job Description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Southern New Hampshire University is seeking student employees to fill the role of Mail Clerk. Reporting to the Mailroom Coordinator, the Mail Clerk position contributes to the efficiency of campus services through customer service, coordination, package tracking, and helping to ensure reliable delivery.

Job Responsibilities

• Receives, sorts, and distributes incoming mail and package.
• Prepares and processes outgoing mail and shipments, including packaging and labeling.
• Provides customer service by responding to inquiries and directing requests via in- person, telephone and email.
• Operates and maintains mailroom equipment following institutional guidelines.
• Maintains an organized, clean, and functional work environment.

Minimum Qualifications

• Current enrollment in classes as part of a SNHU degree program
• Students with work study may be prioritized
• Ability to work independently
• Strong communication skills

Learning Outcomes (NACE Competencies)

• Develop Communication skills through professional interactions with students, staff, and faculty.
• Strengthen Teamwork skills by collaborating with department staff and fellow student employees.
• Build Professionalism through reliability, accountability, and workplace etiquette.
• Enhance Technology skills through the use of office systems, software, or specialized tools.
• Improve Critical Thinking by solving problems and making informed decisions in daily tasks.
• Practice Leadership by taking initiative and supporting departmental goals.
• Increase Career & Self-Development through workplace experience and professional growth.
• Develop Equity & Inclusion awareness by interacting respectfully with diverse populations.

Work Schedule
The mailroom is open Monday- Friday 8am-4:30pm. Student shifs are roughly 3-4 hours per day, typically 8-10 hours a week.

Additional Information
Must be able to lift 25lbs. We ask that you wear non-slip closed toe shoes. Hair must be tied back when operating machinery.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

The hourly pay range for this position is $13.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.