ABOUT US
The Howard County Public School System (HCPSS) is one of the leading school systems in Maryland and the nation. To learn more about us and our 2024 -2029 Strategic Plan, please visit our website and our careers page Join our award-winning workforce and make a difference in the lives of our students!
ABOUT THE APPLICATION PROCESS
Before you begin, please read the job posting below carefully including the Application Requirements specific to this position. Be sure your application reflects experience and education required to meet the minimum and any preferred qualifications listed. Our application guide includes detailed instructions to assist you. Once your application has been submitted, you will not be able to add documentation or make any changes.
Please note that application submission will be available only through 11:59 PM on the date prior to the indicated end date. If no end date is indicated, the posting will remain open indefinitely
Job Posting End Date:
07-20-2026
Reminder: Current permanent and temporary employees must apply through the Jobs Hub in Workday, not the external career site.
Under the direction of the Coordinator, Student Information System (SIS), the Student Information System Administrator is responsible for supporting the activities associated with the Howard County Public School Systems SIS. The SIS Administrator will support current and future learning tools, technologies, and related processes and activities. The SIS Administrator will also meet with stakeholders from different parts of the school system to research and help implement required updates as directedThis role will work with the Student Information System team to help document and implement changes to the system.
MINIMUM QUALIFICATIONS
A combination of education and experience may be considered.
Education:
Bachelor’s degree from an accreditedcollege oruniversity
Experience:
At least three (3) years of experience in a technical role working withan EnterpriseApplications, such as Student Information System (SIS), Learning Management System (LMS)or Data Warehouse (DW) platforms.
PREFERRED QUALIFICATIONS
The ideal candidate for this role will alsopossessa combination of theadditionalqualifications below. If youdon’tmeet every one of the preferred qualifications, we still encourage you to apply, as we welcome applications from candidates with diverse backgrounds and experiences.
Bachelor’s degree from an accreditedcollege oruniversityin Information Technology, Educational Technology, or a related field.
At least three (3) years of experience as a system administrator ofStudent Information System (SIS), LearningManagement System (LMS)or Data Warehouse (DW) platforms.
Experience working within a preK-12 or college/university setting.
Experience supporting and troubleshooting enterprise systems
Experience in data extraction and analysis, usingqueries,spreadsheets,and other tools to manipulate data
Experience documenting system changes and functionality.
ESSENTIAL POSITION RESPONSIBILITIES
Thebelow listis a summary of the functions of the job, not an exhaustive or comprehensive list of allpossible jobresponsibilities, tasks, and duties.
Configuring theSIS
Performing administrative tasks in the SIS as needed, including running and preparing reports; completing enrollments and data entry; system management; system monitoring; functionality validation; and completing statistical analysis.
Create or improve process workflows for both internal administration of the SIS and for end users.
Researching, testing, and validating updates
Providing routine and non-routine technical support and assistance to end users by troubleshooting and resolving SIS functionality issues and communicating resolutions in a timely manner
Maintaining expert knowledge and skills on all evolving SIS features and procedures;
Working with vendors to evaluate, integrate, and troubleshoot integrations.
Prepare and work with confidential and sensitive data and documents while adhering to CIPA, FERPA and HIPAA regulations.
Supporting and providing recommendations to business owners and DepartmentofInformationTechnologystaff.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES
The below list is a summary of the knowledge, skills, and abilitiesrequiredfor success in this position, not an exhaustive or comprehensive list.
Knowledge
Technical expertise in system administration of student information systems and how school system policies impact settings and features.
Knowledge of Student Information System (SIS) administration, functionality, processes, and best practices within a K–12 educational environment.
Knowledge of enterprise application support, systems configuration, troubleshooting, and integration methods.
Knowledge of data management principles, database concepts, reporting tools, and statistical analysis techniques.
Knowledge of software testing, validation procedures, change management, and system implementation practices.
Knowledge of business process analysis and workflow development related to student information and operational systems.
Knowledge of applicable federal, state, and local regulations governing student data privacy and security, including FERPA, HIPAA, and CIPA requirements.
Knowledge of instructional and operational technologies that interface with student information systems.
Knowledge of documentation standards, records management, and system procedures.
Knowledge of vendor-supported software environments and third-party system integrations.
Skills
Troubleshooting and resolving SIS functionality issues; Communicate to non-technical users and collaborate with business owners. Create clear and concise documentation for system functionality.
Skilled in configuring, maintaining, and supporting Student Information Systems and related applications.
Skilled in diagnosing, troubleshooting, and resolving system functionality issues in a timely and effective manner.
Skilled in analyzing data, validating system updates, and identifying inconsistencies or operational issues.
Skilled in preparing reports, conducting statistical analysis, and interpreting data for operational decision-making.
Skilled in developing and improving workflows, procedures, and system-related processes.
Skilled in communicating technical information clearly and effectively to both technical and non-technical users.
Skilled in collaborating with stakeholders, vendors, administrators, and technical staff to support organizational objectives
Skilled in documenting procedures, technical processes, configurations, and user guidance materials accurately and comprehensively.
Skilled in managing multiple assignments, priorities, and deadlines in a dynamic environment.
Skilled in utilizing enterprise software applications, spreadsheets, databases, and reporting tools.
Abilities
Ability to be flexible and adaptable in a variety of situations; Aptitude for continuous learning; Excellent organizational, problem-solving, and multi-tasking skills
Ability to maintain expert-level knowledge of evolving SIS functionality, features, and operational procedures.
Ability to interpret and apply policies, regulations, and procedures related to student information systems and data confidentiality.
Ability to research, test, validate, and implement system updates and enhancements with minimal supervision.
Ability to maintain confidentiality and appropriately handle sensitive student and staff information.
Ability to establish and maintain effective working relationships with school system staff, vendors, and stakeholders.
Ability to exercise sound judgment, analytical thinking, and problem-solving in complex technical situations.
Ability to provide effective technical support and customer service to end users with varying levels of technical proficiency
Ability to identify operational needs and recommend system improvements or process enhancements.
Ability to work independently and collaboratively within a team-oriented environment.
Ability to prepare clear, accurate, and detailed technical documentation, reports, and communications.
ADDITIONALREQUIREMENTS
Working Hours
The duty day for this position is8 hours including aone-hourduty-free lunch.
SELECTIONCRITERIA
Applicants who meet the minimum qualifications will be included in further evaluation.Interviews will be limited to those applicants who, in addition to meeting the basic requirements, have experience and education which most closely match thepositionqualifications and the needs of the school system.
Applicants maybe requiredto complete a skills assessment prior to or during the interview process.
EMPLOYMENT INFORMATION
Compensation
This is a12-month per year position in the Howard County Education Association, Educational Support Professionals (HCEA-ESP) employee unit. The current salary rangefor this position is Grade 26on the Technical Central Office and School Based salary scale, $102,370- $154,260 Step placement will bein accordance withthe salary procedures of the Howard County Public School System and the HCEA-ESP Master Agreement which considers relevant prior experience. Under the Fair Labor Standards Act, this position is exempt from overtime.
Telework Program
This position requires work onsite and is also eligible for a hybrid telework schedule after the first 60 duty days. Telework schedules will be determined by the department and/or supervisor. Telework during the probationary period will be subject to approval and based on the needs of the department and the school system.
Retirement
Membership in the Maryland State Retirement Agency (MSRA) pension plan is a mandatory condition of employment for all employees who meet the eligibility and membership criteria defined in the State Personnel and Pensions Article and the Code of Maryland Regulations (COMAR). A qualifying employee cannot reject membership, nor can an ineligible employeeelectmembership.The annualcontribution to the pension plan will be 7% of an employee’s annual salary
Benefits
HCPSS offers a comprehensive benefits packagefor eligible employees.Information aboutadditionalbenefits such as paid time off can be found in the negotiated agreementfor employees in this bargaining unit.
Pre-EmploymentRequirements
Professional references will be contacted prior to any offerofemployment. Recommended candidates willberequiredtoprovide references from current and recent supervisors.
All employees, regular and temporary, must be fingerprinted, have a criminal background investigation completed, and successfully complete the Maryland Employment History Review,pursuant toSection 6-113.2 of the Education Article, Annotated Code of Maryland.In addition, some positions will requirecompletion of a physical examination and/or drug testing
Anyone offered employment isrequiredto provide proper identification and documentation of eligibility for employment in the United States. HCPSSparticipates in E-Verify anddoes not offer employee sponsorship.
For questionsregardingthisposting, please contactPhilip Wentt(philip_wentt@hcpss.org)ORhumanresources@hcpss.org
EQUAL OPPORTUNITY EMPLOYER
To request an accommodation during the application or interview process due to a documented disability, please email humanresources@hcpss.org
HCPSS celebrates diversity and is committed to creating an inclusive environment for all employees and applicants and prohibits discrimination, harassment, and retaliation of any kind. HCPSS is committed to the principle of equal employment opportunity for all employees in providing them with a work environment free of discrimination and harassment. All employment decisions at HCPSS are based on organizational needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, veteran status or present military service, family medical history or genetic information, family or parental status, or any other characteristic protected by federal, state or local laws.
Howard County, Maryland is a suburban community of more than 330,000 situated midway along the Baltimore-Washington corridor. It is a county of contrasts — a blend of old and new, urban and rural, historical and progressive. The county’s borders encompass Ellicott City, one of the country’s oldest towns, and Columbia, a planned community conceived and designed more than 55 years ago by The Rouse Company.
A great community deserves great schools, and the Howard County Public School System is a recognized source of local pride. The school system consistently ranks among Maryland’s top school districts based on student performance on state assessments. Howard County students score above the national averages on standardized tests.
