Full time, continuing
Join a supportive team delivering high‑quality student administration services
Base Salary $89,755 - $100,495 + 17% superannuation
About the opportunity
We are seeking a proactive and detail‑oriented Student Fees Officer to join our Student Fees team within Students Portfolio in the Division of Academic Registrar. In this role, you will support the effective and compliant delivery of student fee administration, working closely with colleagues across the University to provide timely, accurate and service‑focused support.
This position plays an important role in ensuring students receive clear, consistent and high‑quality advice on fee‑related matters.
Your key responsibilities will be to:
work closely with the Student Fees Team Leader, Student Fees colleagues, and staff across Students Portfolio
deliver daily administrative activities that support the effective operation of the Student Fees team
assess, process and resolve student fee‑related enquiries and applications in line with University policies and procedures
review and update online content, systems and communications to ensure information is accurate and current
coordinate student fee schedules and monitor deadlines to maintain service standards
build productive relationships with internal stakeholders to support consistent and coordinated service delivery.
About you
experience in student administration or a similar operational role, ideally within the higher education sector
ability to interpret and apply policies, procedures and fee‑related guidelines
strong administrative capability, including managing competing priorities and meeting deadlines
proficiency with Microsoft Office and confidence working across multiple systems
ability to analyse enquiries, identify appropriate actions and escalate matters when required
tertiary qualifications in a relevant field, or an equivalent combination of training and experience.
Please note that as part of the selection process, you will also be required to undertake an online Excel test.
Sponsorship / work rights for Australia
You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.
Pre-employment checks and declarations
Your employment is conditional upon the successful completion of all pre-employment or background checks required for the role in terms satisfactory to the University. Also, to meet the University’s obligations under the National Higher Education Code to Prevent and Eliminate Gender-Based Violence you will be asked to declare if you have been investigated for, or found to engaged in, sexual harm or gender-based violence in the course of previous employment or in a legal process. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+ We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Nicole Turle, Recruitment Operations by email to nicole.turle@sydney.edu.au
© The University of Sydney
The University reserves the right not to proceed with any appointment.
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Applications Close
Monday 01 June 2026 11:59 PM
