Job Description

Student & Family Assistance Administrative Coordinator

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Location: In-personCISTAdministrativeOfficeAustin,Texas

Employment Type 40 hours/week, Exempt

Reports to: Director of Student and Family Assistance

Supervises This position may supervise AmeriCorps or VISTA members, interns, and/or volunteers.

Starting Salary: $3,333.34 / month (contingent on experience)

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About Communities In Schools

Rooted in community for over 40 years, Communities In Schools of Central Texas (CISCT) is a sophisticated 501(c)(3) nonprofit organization in Austin, Texas. Communities In Schools (CIS) is a national organization that ensures every student has what they need to realize their full potential in school and beyond. At CISCT, our mission is simple: surround students with a community of support, empowering them to stay in school and achieve in life. We are a nearly $24 million organization serving tens of thousands of students annually across Central Texas.

The Administrative Coordinator is a year-round, full-time position responsible for providing general support to the Student & Family Assistance (SAFA) Department of Communities In Schools, with an emphasis on supporting the Project Connect program. The Administrative Coordinator is responsible for processing financial assistance and internal basic needs requests, coordinating financial wellness events on campuses for families, collecting, entering, and tracking data, and supporting grant reporting requirements.

Due to programming requirements, this position is not eligible for the summer break.

What You’ll Do

• Provide general administrative support for the Student and Family Assistance Dept.
• Create and maintain systems to collect and manage required data and reports
• Plan and coordinate events, manage project budgets, and supervise/coordinate logistics and special event volunteers as necessary
• Train Program Managers on financial assistance processes and tools
• Perform timely data entry and data reporting
• Generate reports from appropriate database(s)
• Maintain an adequate system for managing supplies
• Participate in the CIS team approach to service delivery and problem-solving
• Promote and maintain agency values, culture, standards, and systems
• Perform all other duties as required by the Director, Sr. Program Director of Strategic Partnerships
• Ability to lift 50 pounds and stand for extended periods of time
• Strong attention to detail with excellent organizational skills
• Experience with Salesforce preferred
• Maintain and expand Regional Community Resource Sheets to equip staff in effectively connecting families with community services
• Support the strategic growth of SAFA partnerships to strengthen overall program impact
  

What You Bring

• An Associate’s degree or some college-level hours in business administration/ management, or equivalent relevant work experience, is required.
• Minimum of two (2) years’ experience in a professional environment with progressively increasing administrative responsibilities
• Demonstrated commitment to supporting vulnerable families
• Experience with planning and administration, including the demonstrated ability to accomplish stated outcomes
• Excellent communication, time management, and organization skills
• Exceptional customer service skills
• Strong training and group facilitation skills
• Demonstrated cultural humility and experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds
• Demonstrated ability to take direction and work independently
• Strong working knowledge of MS Outlook, Word, Excel, and PowerPoint, and virtual communication tools, including MS Teams and Zoom
• Reliable transportation is required
• Non-profit experience preferred
• Bilingual (Span/Eng) preferred
  

Why Join CIS?

• Mission-driven work – Be part of a team that changes the trajectory of students’ lives.
• Professional growth – Ongoing training, supervision, and career pathways into director-level roles.
• Community impact – Build partnerships that extend beyond the classroom.
• Generous paid time off 4+ weeks of holidays, 2 weeks of vacation time, personal days and sick days
• Comprehensive Health Coverage: 100% employer-paid employee medical plan available, plus family subsidies, dental, vision, life, disability insurance, and 403(b) retirement plan with employer match

• Community-centered culture focused on impact, growth, and connection
  

Communities In Schools of Central Texas is proud to be an equal opportunity employer.