Job Description
Posting Summary
Working Title
Student Engagement and Program Coach
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Exempt
Pay Band
04
Position Number
294R0028
Agency
Southwest Virginia Community College
Division
Southwest Virginia Community College (Div)
Work Location
Tazewell - 185
Hiring Range
$44,192 to $48,000
Emergency/Essential Personnel
No
EEO Category
2-Professionals
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
No
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
M-F 7:45a to 4:30pm
Some occasional evenings and weekends may be required.
Sensitive Position
No
Job Description
Southwest Virginia Community College ( SWCC) offers career-training programs in numerous technical, industrial and medical fields at a reasonable cost, going so far as to even waive tuition for certain eligible students. Located in Richlands, Virginia, Southwest offers associate’s degrees in such fields as business, education, general studies, liberal arts and science. These degrees are primarily intended for students who wish to transfer to a four-year university. Southwest also has associate degrees that feature programs intended to lead directly to a career in fields such as Nursing, Radiography and Administration of Justice.
Southwest Virginia Community College invites applications for a full-time Student Engagement and Program Coach to support an ARC POWER Grant-funded workforce training initiative. This position plays a vital role in preparing students for high-demand careers by combining student support, employer engagement, and program coordination.
The Student Engagement and Program Coach will support the implementation of a workforce training program designed to prepare and certify students as skilled technicians for in-demand occupations. This role is centered on student success, retention, and completion, providing individualized coaching, academic support, and career guidance throughout the training process.
The Coach will also lead student engagement initiatives, assist with recruitment, collaborate with faculty, and serve as a liaison between students and campus support services. By working closely with employers and community partners, this position ensures students are well-prepared to transition into the workforce with confidence and competence.
Key Responsibilities
Student Recruitment & Outreach
- Assist with student recruitment efforts, including outreach to prospective students, community groups, and workforce partners
- Participate in events, informational sessions, and career fairs to promote program opportunities
- Support enrollment and onboarding processes for new students for both credit and non-credit program and course opportunities.
Student Engagement & Coaching
- Provide individualized coaching to support student persistence, retention, and completion
- Develop and implement engagement strategies to keep students motivated and connected
- Monitor student progress and proactively address barriers to success
- Facilitate workshops on study skills, time management, and career readiness
Program & Faculty Support
- Collaborate with faculty to support student learning and academic success
- Assist in coordinating training schedules, student communications, and program logistics
- Identify trends in student performance and provide feedback to program leadership
Employer & Community Engagement
- Support relationships with employers to align training with workforce needs
- Coordinate student exposure to employers through site visits, guest speakers, and job placement activities
- Assist with work-based learning opportunities such as internships or apprenticeships
Student Services Coordination
- Serve as liaison between students and campus support services, including advising, tutoring, financial aid, and career services
- Ensure students are connected to resources that support academic and personal success
This is a restricted position. Continued employment in this role is contingent upon funding availability and the needs of the College. Position is not eligible for severance benefits under state policy. Grant term is three (3) years.
Position is located on main campus but will occasionally require travel to off-campus sites.
A one-year probationary period is required for both new hires and transfers.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Associate’s degree in a related field
- Experience in student support services, advising, coaching, workforce training or related field
- Strong interpersonal, communication, and organizational skills
- Ability to work effectively with diverse student populations and community stakeholders
Additional Considerations
- Experience in community college or workforce development programs
- Bachelor’s degree in education, workforce development, counseling, or related field
- Knowledge of career pathways in technical or skilled trades fields
- Experience with employer engagement or job placement initiatives
Operation of a State Vehicle
Yes
Supervises Employees
No
Required Travel
Travel is required.
Posting Detail Information
Posting Number
CLS_4532P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
06/23/2026
Job Close Date
07/07/2026
Open Until Filled
No
Agency Website
www.sw.edu
Contact Name
Human Resources
Email
hr@sw.edu
Phone Number
276.964.7339
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their
AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (
DARS), or the Department for the Blind & Vision Impaired (
DBVI). Service-Connected Veterans may also apply via the
AHP if they also provide an
AHP Letter. To request an
AHP Letter, use this link:
https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call
DARS at 800-552-5019, or
DBVI at 800-622-2155.
To be considered for this position, you must complete the full state application. Please visit www.jobs.vccs.edu to apply.
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System ( VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System ( VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts ( ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting
https://jobs.vccs.edu/postings/97344
