Job Description

Student Employment Manager - University Housing

University Housing – Dining Services

(Anticipated start date is September 2026)

University Housing provides an essential element of the Illinois experience, with hundreds of employees across seven units working together to build and maintain safe, healthy and welcoming homes for our residents. We value the many diverse voices, opinions, experiences and identities of the Illinois community, and our commitment to diversity, equity and inclusion is woven into each of our interactions, programs and decisions.

Dining Services focuses on making sure our residents are well served and eating tasty, sustainable and healthy meals. At the same time, our team provides high-end catering options that can service weddings, events and parties. Staff within our dining team also work on nutrition, operations, training, menu planning and so much more. While University Housing employs over 1,000 student staff each year, hundreds of those student staff members work on the dining staff and are a key part of the team.
Primary responsibilities include hiring student staff, development and implementation of training for student employees, student supervisors, and full-time Management and management of the student discipline program. Ensures compliance with state, university, OSHA and Dining Services requirements. Supervisors engage in and implement University Housing's inclusion, culture and climate initiatives.

Duties & Responsibilities

Administration

• Ensures adequate staffing for all dining units.
• Actively recruits and hires new student employees using print, digital media, social media and in person.
• Effectively manages the application and onboarding process for student employees.
• Assists in the further development of the Housing Employment System (online HR program).
• Coordinates and implements policies and procedures for student employees within Dining Services.
• Coordinates work schedules for student employees using electronic scheduling system.
• Conducts annual review and updates of the Student Employee Handbook.
• Analyzes and reports student employment statistics to Executive Team and Dining Management team.
• Maintains accurate records for student employees including applications and training records.
• Reviews and analyzes productivity, financial and retention reports and suggests corrective action.
• Assists in organizational development; participates in planning future installations; studies and recommends student staffing needs.

Training

• Trains student employees in the delivery of services, which includes the safe handling and presentation of food, setting up for catering events (formal and informal), providing good customer service, and maintaining the general appearance of a dining room or retail location.
• Develops classroom, on-the-job and online training materials for student employees and those who work with students in the dining units.
• Works with the Culinary Training Coordinator to develop general training materials for all of Dining.
• Coordinates mandatory Illinois food handler training, safety, and proper maintenance training programs for student employees.
• Counsels employees and supervisors concerning departmental objectives for student employees.
• Works with International Student Services to address the special needs of international student employees.

Supervision

• Provides direct supervision of students working `within the student employment office.
• Oversees student employee discipline and serves as the first step in the discipline appeal process.
• Oversees evaluation process for all student employees, develops evaluation system, and execute with supervisors.

Performs other related duties as assigned.

Minimum Qualifications

1. High School Diploma or equivalent.

2. Any one or combination totaling six (6) years (72 months) from the categories below:

A. Coursework in business, dietetics, culinary arts, food science, nutrition, hospitality, hotel, catering, restaurant, or institutional management, or a closely related field as measured by the following conversion table or its proportional equivalent:

• 30 semester hours equals one (1) year (12 months)
• Associate's Degree (60 semester hours) equals eighteen months (18
  months)
• 90 semester hours equals two (2) years (24 months)
• Bachelor's Degree (120 semester hours) equals three
  (3) years (36 months)

B. Food service management work experience.

Appointment Information

This is a 100% full-time Civil Service 0038 - Food Service Administrator III position, appointed on a 12-month basis. The expected start date is in September 2026

The
budgeted salary range for the position is $51,831 to $62,500. We strive to provide a competitive salary,
considering factors such as available market data, internal equity, candidate
experience and qualifications, and budget
constraints. The final salary offer will be determined through a thorough
assessment of these elements.

Work Schedule

This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University’s Workplace Flexibility policy

Sponsorship for work authorization is not
available for this position.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on July 3, 2026 Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered.

Candidate Documents

When submitting your application, please submit a
cover letter, resume and names/contact information for three professional
references.

If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact University Housing Human Resources at careers@housing.illinois.edu. For questions regarding the application process, please contact 217-333-2137.

At the University of Illinois Urbana-Champaign — the state’s flagship public university and one of the world’s leading research institutions — every staff member helps shape what’s next Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you’re empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence — where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Learn about Champaign-Urbana, our campus and the community we hope you choose to live and work in.

For more information regarding employment at University Housing, please visit our recruitment website at University Housing Recruitment

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu

Requisition ID 1036438
Job Category Professional and Administrative
Apply at: https://jobs.illinois.edu