Job Description

We have an opening for a Student Counselor at our TCAT Chattanooga/Chattanooga State campus!

Our Purpose - We support and empower everyone in our community to learn without limits.

Our Values:

We cultivate a welcome and supportive environment.

We care about the well-being of each other.

We instill trust through integrity and transparency.

We encourage fearless innovation and resilience.

We collaborate to build a better future.

Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations. Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.

Work as an advisor for students interested in and/or currently enrolled in a TCAT program. Perform outreach to local agencies and schools to inform and educate about TCAT programs and processes. Guide students through the admissions, financial aid, and registration processes. Plan and carry out student-related college events. Work collaboratively with staff and faculty for the benefit of our students.

ESSENTIAL FUNCTIONS

Organizational Culture

• Provide open access support in the Tennessee College of Applied Technology (TCAT) Division, which aligns with the College’s values.
• Embraces and promotes the College’s goals related to open access and supports the TCAT Division’s efforts to utilize best practices.
• Provides open access services and support for students, faculty, and staff.
• Coordinate and organize or assist with TCAT events
  • TCAT Commencement Ceremonies
  • Grad Finale
  • National Signing Day
  • TCAT Open House
• Coordinate the nominations, interviews, and selection of the student for the Statewide Outstanding Achievement Recognition (SOAR) Awards.
• Support TCAT’s involvement with SkillsUSA.

Holistic Student Support

• Recruit students
  • Represent TCAT at potential recruiting events
  • Organize or help organize TCAT Open House
  • Conduct TCAT tours with prospective students or visiting groups
• Advise students and families through the admissions, financial aid, and registration processes.
• Provide excellent customer service to all prospective and enrolled students.
• Actively support and participate in campus recruitment and retention efforts. This may include serving on committees.
• Other job-related duties as assigned

Fiscal Stewardship

• When working with marketing to create promotional materials, make sure all programs are being promoted.
• Maintain compliance with admission, registration, and financial aid rules and regulations.
• Avoid excessive spending on promotional materials.

Teaching Excellence and Program Innovation

• Utilize each interaction with students to help them gain a better understanding of the opportunities and resources available to them.

KNOWLEDGE, SKILLS, AND WORK CHARACTERISTICS

• Demonstrated excellent customer service skills and abilities
• Ability to communicate effectively with various audiences in verbal and written form.
• Ability to represent the College and division professionally with internal and external constituents to further the purpose, values, and mission of the College.
• Excellent computer skills and abilities, including but not limited to Microsoft Office, and demonstrated willingness to work extra hours as needed to cover College events; and demonstrated abilities to be an effective team member.

QUALIFICATIONS

• Bachelor’s degree
• 3 years full time experience in higher education

Location: Chattanooga State Community College (Chattanooga)

Salary Range: $44,156 - $55,196

Open Until Filled: No. Position will close and then be reposted if a suitable candidate is not found.

* Application review will begin at least 7 days after posting. *