Job Description
About Ithaca College Dining Services
Ithaca College Dining Services is a dynamic and essential part of the campus community, serving students, faculty, staff, and guests across multiple dining platforms. Our operations include two all-you-care-to-eat dining halls, three retail dining locations, five satellite cafés, campus catering, and athletic/event concessions. Our team is committed to delivering exceptional food, warm hospitality, and a welcoming atmosphere while fostering a collaborative and inclusive work environment.
The Concessions Cashier supports athletic and campus event concessions by providing friendly guest service, accurately processing transactions, and assisting with the setup and operation of concession stands. This role involves taking orders, tending orders, operating a card reader and pre-programmed point-of-sale menu, keeping the concession area clean and organized, and following direction from the shift supervisor. Concessions Cashiers work in an event-based environment where communication, reliability, teamwork, and a positive attitude are essential. No prior concessions or food service experience is required — full on-the-job training is provided.
Essential Responsibilities
- Greet and serve guests with a warm, friendly, and professional demeanor
- Take guest orders accurately and provide attentive customer service
- Operate the point-of-sale system and card reader to process transactions accurately
- Tend guest orders and provide food and beverage items as directed
- Follow all food handling, sanitation, and safety procedures
- Maintain knowledge of concession menu items and available products
- Keep concession areas stocked, clean, organized, and presentable throughout service
- Assist with setting up the concession stand before events and breaking down the area after events
- Follow the direction of the shift supervisor and communicate clearly with team members
- Arrive on time for accepted shifts and follow required uniform and safety expectations
- Assist with cleaning and sanitizing concession areas and equipment as needed
- Support smooth service during busy event periods by multitasking and working efficiently
- Communicate respectfully with guests, co-workers, and supervisors
- Perform other duties as assigned
Work Environment
Concessions Cashiers work in an event-based food service environment that requires standing, walking, bending, and lifting throughout the shift. There are no minimum requirements for the number of shifts, hours, or time commitment. Students may view upcoming events on the IC Concessions Team page and pick up available shifts that fit their availability. Work schedules are flexible and based on upcoming athletic and campus events. Work may involve operating concession equipment, handling food and beverages, and working around heat, noise, and busy guest traffic. Team members are expected to follow required uniform, food safety, and sanitation policies and complete periodic safety trainings as required.
Why Join Us?
- $16.00 per hour
- Flexible, event-based scheduling
- Pick up shifts that fit your availability
- No minimum number of hours or shifts required
- All students are welcome to apply
- On-the-job training provided
- Gain customer service and event operations experience
- Fun, fast-paced, and inclusive work environment
- Be part of a supportive, diverse, and student-centered community
Ithaca College’s student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.
Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.
It is advised that applicants apply attaching both a resume and cover letter. Application screening will begin immediately. Employment is contingent upon successful completion of the I-9 and employment eligibility requirements. You will need to bring your original, unexpired, authorized personal identification documents to your designated representative or The Office of Human Resources (Peggy Ryan Williams Center, Garden Level) to complete the form. More about acceptable documentation can be found here:
https://www.uscis.gov/i-9-central/form-i-9-acce... Please note that photos or copies will not be accepted.
For assistance with the application process, contact Student Employment at StudentEmployment@ithaca.edu.
For more information about student employment or specific job inquiries, visit our website or contact the hiring manager listed on the job posting.
