Job Description

Post title

Travel Survey Enabler

College/Division

Campus Services

School/Department

Sustainable Travel

Full time/Part time

Part time

Duration of the Post

28/09/2026 – 06/11/2026

Grade

3

Hourly rate

£14.27 per hour plus holiday entitlement

Number of positions available

8

Closing Date

23/08/2026 at 23:55

Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.

Our offer to you

At the University of Birmingham, Worklink is the dedicated student employment service which helps students to find flexible, well paid part-time roles that fit around your studies. Each year, the University invests more than £2.5 million to employ 3,000 of our own students in a wide range of roles, supporting our student community into part-time work. Roles available via Worklink include a range of positions, including administrative roles, support staff such as cleaners or baristas, research roles and many more.

Jobs through Worklink help you to gain work experience, develop skills relevant for your future career, and improve your soft and hard skills in a professional setting. Enhance your CV and get valuable experience ready for graduate roles and feel connected to your university and local community.

Our jobs are flexible and can be scheduled around your academic commitments, so you can focus on your studies first. Our team are passionate about supporting students into work. Worklink are based in a central location on campus which is easily accessible for students and can also be contacted online.

Find out more about working through Worklink here or via the student intranet

Job context

Our Travel Survey tells us how UoB staff and students commute and what we can do to support lasting behaviour change. In 2024, we received over 6,000 responses, with our Enablers facilitating over 1,000 of these. We’d love to exceed that number this year which will be quite a challenge!

We are looking for motivated, personable, and diligent candidates for the role of Travel Survey Enabler. Enablers will work in small teams across Edgbaston campus to let students and staff know about the survey and how to complete it.

Main duties

Each travel survey shift will take place at a different location (predominantly outdoors) on the main Edgbaston campus.You will work in a small team to:

• Engage staff and students on campus and motivate them to complete the survey via an online form
• Communicate with staff and students with clarity and confidence
• Strive to meet challenging targets for engagement
• Work as a team to ensure maximum engagement
• Understand and communicate the goals of the survey
• Appreciate key issues relating to taking surveys, including data collection and protection, and communicate with staff and students with understanding and integrity

Required knowledge, skills, qualifications & experience

• Experience working or volunteering in a role with contact with the public
• Experience of collecting survey data, ideally via face-to-face interviews
• Experience engaging and motivating members of the public to take an action such as complete a survey or try something new
• Excellent attention to detail
• Team-working skills
• Outstanding professionalism and punctuality
• Maths and English at GCSE grade C or equivalent
• If non-native English speaker, level B2

Further details

The working pattern for this role will be casual shifts of 2 hours at a time. Three shifts available per week on Monday, Tuesday, and Thursday, either in the morning, midday, and late afternoon. The maximum working hours will be subject to the University of Birmingham’s Student Working Hour Restrictions

For any informal queries, please contact Sophie Green (s.l.green@bham.ac.uk).

The University of Birmingham restricts all students to working up to 20 hours per week during term time for a maximum of 13 consecutive weeks If your application is successful and your course does not follow the usual academic term timetable (e.g.  PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week In addition to this, please be aware if you are an international student you will be required to apply to the Registry for the appropriate authorised absence

You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.

To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing.

Regarding the use of AI in applications, we review hundreds of applications and shortlist candidates based on their unique perspective, motivations and potential. Cover letters generated through, or edited by, AI tools (e.g. ChatGPT or CoPilot) are easy to identify They produce generic answers and will not score highly enough to progress. You may use AI tools for research, but all written content in your application must be your own work. Authenticity and originality are key to standing out in this process.

Due to the high volume of applications we receive, we’re unable to contact all applicants individually. You can check the progress of your application by logging into the Worklink jobs portal using the same email address you used to apply. If you haven’t heard back within six weeks of the closing date, please assume your application has been unsuccessful.