Job Description

Post title

Student Living Ambassador - Home at UoB

College/Division

Campus Services

School/Department

Student Living

Full time/Part time

Part time

Duration of the Post

09/11/2026 – 01/02/2027

Grade

2

Hourly rate

£13.45 per hour plus holiday entitlement

Number of positions available

10

Closing Date

12/10/2026 at 23:55

Please note that this vacancy may be taken down early depending on the number of applications received. We advise you to submit your application promptly.

Our offer to you

At the University of Birmingham, Worklink is the dedicated student employment service which helps students to find flexible, well paid part-time roles that fit around your studies. Each year, the University invests more than £2.5 million to employ 3,000 of our own students in a wide range of roles, supporting our student community into part-time work. Roles available via Worklink include a range of positions, including administrative roles, support staff such as cleaners or baristas, research roles and many more.

Jobs through Worklink help you to gain work experience, develop skills relevant for your future career, and improve your soft and hard skills in a professional setting. Enhance your CV and get valuable experience ready for graduate roles and feel connected to your university and local community.

Our jobs are flexible and can be scheduled around your academic commitments, so you can focus on your studies first. Our team are passionate about supporting students into work. Worklink are based in a central location on campus which is easily accessible for students and can also be contacted online.

Find out more about working through Worklink here or via the student intranet.

Job context

The Student Ambassador for Student Living will contribute and share insight during focus groups aiming to enhance the experience of Black students on campus. Helping to identify potential barriers and personal experience of living in Student Accommodation.

Job summary

The University of Birmingham's Student Living team seeks to recruit student ambassadors to contribute to a focus group aimed at enhancing the living experience for Black students on campus.

Inspired by the 2022 Unite Students, Living Black Report, the ambassadors will share their personal experiences, identify potential barriers, and contribute to the development of a resource package to support future Black students.

Main duties

• Participate in Focus Group Discussions: Actively contribute to quarterly focus group meetings, sharing insights and experiences related to living in University accommodation as a Black student.
• Identify Barriers and Challenges: Identify and discuss potential barriers, such as social isolation, cultural differences, or lack of familiarity with academic support services, faced by Black students in adapting to University accommodation.
• Contribute to Resource Development: Collaborate with the University Accommodation team to develop a resource package that provides guidance and support to future Black students, including information on social events, cultural activities, academic success strategies, and existing support services.
• Represent the Student Perspective: Advocate for the needs and experiences of Black students within the University Accommodation community.

Required knowledge, skills, qualifications & experience

• Current or Previous Student Living Experience: Have experience living in University accommodation.
• Strong Communication Skills: Possess excellent verbal and written communication skills.
• Interpersonal Skills: Demonstrate strong interpersonal skills and the ability to work effectively in a team environment.
• Cultural Awareness: Have a strong understanding of cultural diversity and sensitivity to the experiences of Black students.
• Commitment: Be committed to contributing to a more inclusive and supportive living environment for Black students.

Further details

For any informal queries, please contact Dan Lee (d.j.lee@bham.ac.uk).

The University of Birmingham restricts all students to working up to 20 hours per week during term time for a maximum of 13 consecutive weeks. If your application is successful and your course does not follow the usual academic term timetable (e.g.  PGT, PGR or PhD student), you and your supervisor must formally agree vacation periods if this role exceeds 20 hours per week. In addition to this, please be aware if you are an international student you will be required to apply to the Registry for the appropriate authorised absence.

You are only eligible to apply to this role if you are a current University of Birmingham student. If you are not a University of Birmingham student your application will not be considered.

To work you will need to carry out a right to work check. These checks will need to be completed prior to work commencing.

Regarding the use of AI in applications, we review hundreds of applications and shortlist candidates based on their unique perspective, motivations and potential. Cover letters generated through, or edited by, AI tools (e.g. ChatGPT or CoPilot) are easy to identify. They produce generic answers and will not score highly enough to progress. You may use AI tools for research, but all written content in your application must be your own work. Authenticity and originality are key to standing out in this process.

Due to the high volume of applications we receive, we’re unable to contact all applicants individually. You can check the progress of your application by logging into the Worklink jobs portal using the same email address you used to apply. If you haven’t heard back within six weeks of the closing date, please assume your application has been unsuccessful.