Hourly Wage: $15.00/hr.
Average Number of Hours Per Week 20 hrs.
Location: In-Person (USF Tampa Campus)
The Front Desk Student Assistant supports daily simulation center operations by providing excellent customer service, administrative assistance, and reception support.
Reception & Customer Service
☐ Greet visitors, students, faculty, and standardized patients professionally
☐ Respond to general inquiries or escalate as needed
☐ Check-in students and visitors for simulation activities
Administrative Support
☐ Monitor front desk email and relay messages
☐ Prepare and distribute participant packets or materials
☐ Support printing
Operational Support
☐ Provide directions within the simulation center
☐ Keep reception area tidy and stocked with supplies
☐ Communicate supply needs
☐ Submit facilities-related tickets as needed via Monday.com platform
☐ Accept incoming packages from USF Mailing & Receiving staff and other vendors & notify simulation staff
☐ Hand out parking passes to approved visitors
Must be a current USF student. Applicant must have a current Federal Work Study (FWS) award for the current academic year to apply for this position. Applicants are asked to demonstrate proof of their FWS award by saving their “Award Overview” screen from OASIS as a print screen (please ensure your name is on there as well) and upload it with your class schedule, cover letter, and resume. You must upload ALL documents as one document in PDF format.
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
