Job Description

The position provides administrative and operational support to the Area Coordinator, ensuring smooth day-to-day functions. Responsibilities include managing communications (phone, email), scheduling appointments, greeting visitors, and handling clerical tasks such as copying, filing, and data entry. The role also serves as a resource for students and staff, connecting them to campus and community services and addressing inquiries related to housing policies and procedures. Strong written and verbal communication skills are essential, along with the ability to assist on projects, including creating marketing materials and coordinating deliveries across campus.

Duties and Responsibilities

• Support the day-to-day activities of the Area Coordinato, including but not limited to answering phones, taking messages, answering emails, copying, data entry, making deliveries to and from various campus offices, appointment scheduling, and greeting visitors.
• Serve as a resource to individuals and connect them with campus and community resources. This requires responding to requests and seeking information to answer questions appropriately including questions regarding housing policies, procedures, and associated concerns.
• Possess excellent written and oral communication skills.
• Assist with various projects including contributing to or producing effective marketing materials.
• Provide clerical assistance such as copying, typing and filing for departmental and professional staff.

Expectations

• Be professional, reliable, confident, and flexible.
• Adhere to project timelines and work shifts.
• Stay busy – if there is nothing to work on, ask a staff member.
• Always provide the best customer service. Go above and beyond.
• Demonstrate the ability to work in a team environment and to follow through with ideas from conception to completion.
• Set a positive tone for interaction and demonstrate responsibility and respect for others’ rights, feelings, lifestyles, diverse backgrounds, and for personal and College property.
• Communicate in a clear and friendly manner.
• Express enthusiasm and positive energy in a dynamic work environment.
• Take initiative and work independently.

Required Qualifications

• Applicant must maintain good conduct and academic standing
• Willingness to commit for entirety of the year
• Return to campus prior to and/or before the start of the fall and spring semesters for training purposes and/or extra support.
• Ability to work during breaks.
• Prior experience working in an office-setting.
• Customer service orientation.

Pay Rate: $16.00 Hiring Manager: Nathan Fontaine
Ithaca College’s student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

It is advised that applicants apply attaching both a resume and cover letter. Application screening will begin immediately. For assistance with the application process, contact Student Employment at StudentEmployment@ithaca.edu.

In an effort to promote campus safety and the security of College resources, Ithaca College will, consistent with the requirements of the law and prudent practices, conduct criminal background investigations per College policy.  This position is subject to a criminal background check. All offers of employment are contingent upon the successful completion of the criminal background check.

For more information about student employment or specific job inquiries, visit our website or contact the hiring manager listed on the job posting.