
Job Title Student & Family Resources Outreach Liaison
FLSA Exemption Status Non-Exempt
Classification Group Staff Support
Supervising Position Director or designee
Pay Plan Educational Support Personnel
Pay Range Range 12
Last Updated 4/9/2026
Supports Cherry Creek School District students and families by increasing access to public health insurance programs and related community resources. The role provides outreach, education, and navigation support to help families understand eligibility, complete applications, and connect with appropriate services. The position also strengthens districtwide efforts to identify uninsured or under‑resourced students, coordinates with internal and external partners, and contributes to initiatives that reduce barriers to health coverage and essential supports.
ESSENTIAL DUTIES AND RESPONSIBILITIES This position provides outreach, education, and navigation support to help families understand and access public health insurance programs and related community resources. The role assists families with completing applications, connecting with appropriate partners, and overcoming barriers to coverage and services. It develops and implements outreach materials, participates in school and community events, and builds partnerships that strengthen access to health care and basic needs supports. The position collaborates with district departments to identify uninsured or under‑resourced students, maintains accurate records and follow‑up, and represents Student and Family Resources in community engagement efforts.
1.
Provide outreach, education, and individualized support to families regarding Health First Colorado, CHP+, and other public health insurance programs, including assistance accessing services in person, by phone, and at school or community locations.
Daily 20%2.
Assist families with completing applications for Medicaid, CHP+, and other low‑ or no‑cost health plans and provide referrals to community partners when families are not eligible for state programs.
Daily 15%3.
Support families in completing applications for additional programs that address health care access, preventative care, basic needs, and community resources.
Daily 10%4.
Access authorized state systems (e.g., Health First Colorado portal) to verify insurance coverage, review eligibility information, and obtain data needed to support families.
Daily 10%5.
Respond to referrals from district departments and families requesting information about public health insurance programs, and initiate contact with families who have requested assistance.
Weekly 10%6.
Develop, implement, and distribute outreach and enrollment materials, and participate in school, district, and community events to increase awareness of health coverage options and district resources.
Weekly 10%7.
Maintain accurate records and documentation related to outreach, enrollment, and services provided, and enter required program data into district systems.
Monthly 10%8.
Provide ongoing follow‑up and case management support to ensure families maintain access to health care, insurance coverage, preventative care, and community resources.
Weekly 5%9.
Build and maintain partnerships with community organizations and agencies that enhance family access to health care, basic needs support, and resource navigation, and collaborate with district departments to identify uninsured or underinsured students. Quarterly 5%10.
Perform other duties as assigned or requested.
Daily 5%TOTAL
REPORTING RELATIONSHIPS This job has no direct supervisory responsibilities.
MINIMUM QUALIFICATIONS The minimum prerequisites of formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other criteria that a candidate must fulfill to be considered for a position. It is essential that certifications, licenses, endorsements, designations, and trainings are fulfilled, valid, and not expired.
Advanced knowledge of community and school-based programs that support student health care resources and
access along with other basic life needs such as food security
PHYSICAL REQUIREMENTS AND WORKING CONDITIONS The physical demands, mental functions, cognitive capacities, and work environment factors required to perform a position’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DESIRED QUALIFICATIONS Formal education, professional work experience, certifications, licenses, endorsements, designations, trainings, and other qualifications relevant to the position that are strongly preferred but not mandatory for a candidate to be considered.
