Job Description

Student Ambassador – GP Registration Support

Department: Patient Registration

Employment Type: Zero Hours

Location: South East London Sites

Reporting To: Priyanka Gupta

Compensation: £12.75 / hour

Penrose Health attends university student fairs across London to help students register with a GP easily and confidently.

We are creating a small pool of Student Ambassadors who we can invite to support us at these events throughout the year, rather than recruiting each time from scratch.

This is a casual, non-clinical role focused on being friendly, approachable, and helpful.

You will be part of an on-site team supporting students to complete GP registrations, with NHS staff present at all times to handle any clinical questions.

What you’ll be doing

At each event, you will be one of the first faces students see when they approach our stand.

Your role will be to:

• Welcome students in a friendly, confident way
• Explain the GP registration process using a clear, provided script
• Help students complete registration forms accurately
• Reassure students and answer basic process questions
• Clearly signpost any medical or clinical queries to NHS staff on site
• Represent Penrose Health professionally at all times
• Helping setting up / taking down the stall

The focus is on support and clarity, not selling or persuading.

To be clear, this role does not include:

• Giving medical advice
• Discussing symptoms or treatment
• Making clinical decisions
• Applying pressure or sales techniques

You will always have clear boundaries and on-site support.

Who this role suits

This role is ideal if you are:

• Friendly and comfortable talking to new people
• Confident approaching students in a busy environment
• Clear and calm when explaining simple processes
• Reliable and punctual
• Happy following a loose script and guidance

You do not need healthcare experience.

Desirable (but not essential)

• Current university student
• Studying at a London university
• Previous experience as a student ambassador, event staff, or in customer service
• Interest in healthcare, public service, or community support

Contract and pay

• Contract type: Casual / temporary
• Hours:
  • Short shifts, typically around 4 hours
  • Example: 11:00–15:00
• Pay:
  • £12.75 per hour
  • Plus £2 for each completed GP registration
• Location:
  • London university campuses
  • Including LSBU, King’s, and others
• Working pattern:
  • This is a rolling pool role
  • Shifts will be offered as and when events take place
  • No guaranteed hours

Why join the pool

• Flexible, short shifts that fit around studies
• Paid experience working at live events
• Opportunity to support student access to NHS services
• A role you can return to multiple times across the year