Job Description

General Function:

• Provide general assistance as determined by the department.

Duties of Position: 

• Provides high quality customer service: Greets visitors, answers telephone calls, and provides accurate information as appropriate.

• Schedules and maintains appointments in scheduling software to facilitate 24/7 access to advising and orientation appointments in the student portal.

• Delivers individual and group orientation presentations.

• Guides students on campus tours and My Harper portal tours.

• Assists with call campaigns.

Education Requirements To apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three for summer).

Experience Requirements The successful candidate must be able to maintain the confidentiality of the department.

Schedule Information Will determine schedule based on the student’s availability Must have some availability to work during the following hours: Monday-Thursday: 8:00-7:00 pm, Friday: 8:00-4:30 pm. and two Saturday mornings during final registration week.

Total Hours 20 per week.

We are Harper College…the college in your community.
The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago.
Harper College is now one of the nation’s premier community colleges and one of the largest, serving approximately 29,000 students annually in Chicago’s northwest suburbs. The College’s academic programs prepare students for rewarding careers and for transfer to four-year universities. Harper offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults and developmental education programs.

At Harper College, we are committed to fair and equitable compensation for all employees. In compliance with Illinois state law, we prioritize transparency in salary information. Our salary ranges reflect our dedication to attracting and retaining top talent while ensuring equitable pay practices.We encourage open discussions about compensation and invite you to reach out with any questions you may have regarding salary details. Harper College typically offers compensation up to the median market rate for this position. We aim to ensure our pay is competitive while aligning with both the role's requirements and the candidate's experience. To review all benefit information visit us at:

https://www.harpercollege.edu/about/directory/hr/index.php