Job Description
Duties of Position
- Answer student questions through email using our Salesforce system
- Use a script to complete high volume calling campaigns
- Analyze reports and data entry
- Help staff campus events
- Answer phone calls from students as needed
- Assist OSFA staff with projects
- General office duties include copying, filing, document intake and scanning
- Other duties as assigned
Education Requirements In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three credits for Summer), and be in good academic standing.
Experience Requirements
- Detail oriented and organized
- Able to meet deadlines
- Fast learner
- Reliable
- Strong communication and phone skills
- Microsoft Word and Excel skills a plus
Schedule Information
OSFA will work together with the student aide to determine a weekly schedule based on student's availability. Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week.
Maximum hours per week 20
