Job Description

STUDENT EMPLOYEE – A&E Center Welcome Desk Building Attendant

The Ithaca College Athletic and Events (A&E) Center is home to Glazer Arena (a 130,000-square-foot field), Higgins Stadium (a 108,650-square-foot outdoor stadium), the Kelsey Partridge Bird Natatorium (a 47,000-square-foot indoor aquatics facility), the Wheeler Tennis Courts (featuring six regulation-size outdoor courts), the Bredbenner Gallery of Champions (featuring a hall of fame display), in addition an athletic training room, a strength and conditioning weight room, and various locker rooms.

With a venue as large as and offering as much as the A&E Center, there are many activities and events throughout the space as well as the year. Your role will be to greet and welcome faculty, staff, students, visitors, guests and spectators with friendliness and professionalism while offering pertinent activity or event information and/or directions to facilities in the building as well as on campus. Opening and closing the building as well as regular walk-throughs and checks will be required on a regular basis.

*To be considered for this position, please submit a cover letter and resume.

Primary Duties:

• Overall supervision of the A&E Center Facility and Operations 
• Provide a high level of customer service for all A&E Center users/visitors and for ongoing activities
• Provide support for opening and closing the A&E Center
• Provide support for all A&E Center events before, during, and after   
• Follow and enforce front desk operation, building access, and safety procedures - also implement and follow the facility Emergency Action Plan as needed 
• Assist professional staff members with office work including filing, data entry, and administrative support for the daily operations of the A&E Center
• Assist with day-to-day facility scheduling and implementation of the schedules
• Other tasks as assigned 

Applicants must be available to work: 

• Early mornings and/or late evenings 
• Weekends
• During college breaks (Fall Break, Winter Break, & Spring Break) 
• 10+ hours a week (maximum of up to 20 hours)

Desired Qualifications:  

• Knowledge of Microsoft Office, Google Docs, and Drop Box  
• Knowledge of 25 Live or R25 Computer Scheduling Systems  
• Must be flexible, customer service oriented, excellent communicator, and willing to enforce facility policies and regulations
• Must be willing to work varying hours of operation without on-site supervision 
• Experience and or desire to work with student activities, and/or athletic and recreation events 

APPLICANTS - PLEASE SUBMIT A COVER LETTER AND RESUME

Pay Rate: $16.00

Hiring Manager: Sarah Smith

Ithaca College’s student employment program offers meaningful experiential learning opportunities that develop transferable skills sought by employers across various industries. These positions allow students to apply classroom knowledge in real-world professional settings, fostering both personal and professional growth.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

It is advised that applicants apply attaching both a resume and cover letter. Application screening will begin immediately. For assistance with the application process, contact Student Employment at StudentEmployment@ithaca.edu.

For more information about student employment or specific job inquiries, visit our website or contact the hiring manager listed on the job posting.