UP Education

Student Administrator

UP Education  •  Auckland, NZ (Onsite)  •  3 hours ago
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Job Description

Company Description

Yoobee Colleges prides itself on supporting a diverse and inclusive culture - open to inputs from creative people of all genders, ethnicity, identity, thought and experiences. We are fast movers, action orientated, keen innovators, and quick thinkers who enjoy a workplace that is inspiring and fun. 

Making a difference to someone’s life by sharing your industry knowledge, experience and stories is incredibly exciting and rewarding. We work passionately to prepare our students’ to be ‘work ready, world ready’ for an industry we love . . . and you can be a part of this. 

Job Description

Location: Grafton, Auckland

Full-time | Permanent | On-site

As a Student Administrator, you will be responsible for upholding excellent customer service and delivering an exceptional student experience by ensuring that all student enrolments are processed both accurately and efficiently with a student-centric approach to all subsequent tasks. This role reports to the National Sales Manager and the Administrative Team Lead. 

Key responsibilities include: 

  • Student Enrolment processing - ensuring paperwork is completed and compliant with TEC rules and policies; Complete Studylink VOS; Ensure CRM process is completed 
  • Fee Collection Management – Public Trust accounts are created and up to date ; Manage student fees in a timely manner 
  • Team Collaboration – work with wider sales team ensuring support where needed 
  • General administration & Customer Support. You will be assisting Domestic students with tuition applications and enquiries, and International students with a diverse range of needs
  • Compliance & Documentation – Maintain accurate records; Issue confirmation letters and invoices accurately 

Qualifications

About you:

You're a detail-oriented Student Administrator with a strong focus on delivering an exceptional student experience through accurate enrolment processing and responsive support. Experienced in managing compliance, documentation, and fee administration, with a proven ability to work collaboratively across teams and support both domestic and international students. Known for strong organisational skills, clear communication, and a solution-focused, student-centric approach in fast-paced education environments.

You will have:

  • Proven experience in customer service or administrative roles, preferably in the education sector. 
  • A background working in technology and creative environments
  • Past experience in a role working with both domestic and international student needs - highly advantageous!
  • Strong attention to detail and organisational skills. 
  • Excellent communication and interpersonal abilities. 
  • Solution focused approach to challenges. 
  • Commitment to a student-centric approach in all interactions.

Additional Information

Why work with us?  

Yoobee Colleges prides itself on supporting a diverse and inclusive culture - open to inputs from creative people of all genders, ethnicity, identity, thought and experiences. We are fast movers, action orientated, keen innovators, and quick thinkers who enjoy a workplace that is inspiring and fun. 

  • Be a part of NZ’s Largest specialist creative & technology college
  • Birthday leave / one day extra leave for special events
  • Industry-leading campuses all equipped with the latest tech and equipment
  • Rewarding opportunity to support students in their journey pursuing creative industries
  • Strong commitment to your professional growth & development
  • Work with the Campus Manager to see the Campus grow and be highly successful. 
  • A fun environment and an opportunity to stand out is all on offer with this role 
  • Great work culture that is highly collaborative and supportive

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. 

UP Education

About UP Education

UP Education is the leading private tertiary education platform across Australia and New Zealand, educating over 39,000 students annually through a network of 64 campuses and dynamic online environments.

Our platform spans higher education, vocational training, and pre-university programmes—across high-demand areas such as Health & Wellbeing, Applied Trades, Digital & Creative, and Enterprise. With more than 300 accredited qualifications and strong employment outcomes, we empower learners with the skills they need to thrive in the workforce.

What sets UP Education apart is our deeply embedded academic governance framework, strong completion and student success rates, and our proven ability to scale quality education outcomes.

- 39,000+ domestic and international students

- 300+ programmes across in-demand subject areas

- 64 campuses across Australasia, plus online delivery

- ~80% NZ completion rate vs. ~60% sector average

- #1 market position in key subject niches

We operate with a long-term growth mindset, combining organic programme innovation with strategic acquisitions. Supported by centralised shared services—including academic governance, regulatory expertise, and tech-enabled delivery—our group of institutions continues to expand access to world-class learning opportunities.

At UP Education, we believe in lifelong learning, industry alignment, and making a meaningful impact in the communities we serve.

Industry
Unknown
Company Size
201-500 employees
Headquarters
Auckland , NZ
Year Founded
1995
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