Job Description

Title: Student Accounts Receivable Specialist (Accountant I)

Salary Range: $19.45 per hour

Contract Term Length: Not Applicable

Standard Hours: 18.75 hours per week

Work Location: On-Site

FLSA Status: Non-Exempt

College: Ashland Community & Technical College

Campus Location: Ashland CTC College Drive

Department: Business Affairs

Job Summary

Ashland Community and Technical College invites applications for a regular part-time Student Accounts Receivable Specialist (Accountant I). This position is responsible for monitoring and collecting past-due student accounts, maintaining accurate documentation, processing payments, and assisting with student account management activities. The position works closely with students, former students, and the Business Office to ensure timely payment of outstanding balances while maintaining compliance with FERPA and KCTCS standards.

Job Duties:

Key Duties and Responsibilities

• Monitor past-due student accounts.
• Manage accounts for dual credit students (high school students).
• Contact former students through telephone calls and written notices to collect outstanding payments.
• Negotiate structured payment plans through the college and monitor repayment schedules to ensure consistent payments.
• Document all collection activities, including contact information and communications.
• Process payments and remove financial holds after accounts are paid in full.
• Prepare past-due tuition reports for supervisor review.
• Ensure compliance with FERPA requirements.
• Prepare and process mailings for current and former students.
• Attend weekly 4DX meetings with Business Office team members.
• Update student contact information as needed.
• Work with current students to ensure tuition obligations are satisfied.
• Assist with preparing eligible past-due accounts for referral to a collection agency.

Minimum Qualifications:

Required Qualifications

• Bachelor’s degree or equivalent experience.
• Accounting background.
• Minimum of 1 year or relevant experience.

Additional Skills Requested:

Required Skills and Competencies

• Strong communication skills.
• Ability to analyze and interpret reports.
• Customer service orientation with professionalism and persistence.
• Strong attention to detail for documentation and account reconciliation.
• Conflict resolution and problem-solving abilities.
• Ability to work effectively under pressure while managing multiple tasks.
• Commitment to KCTCS legal and ethical standards.
• Proficiency with Microsoft Office Suite, including Word and Excel.

Work Schedule

This regular part-time position works 18.75 hours per week, with occasional increased hours. This position is scheduled Tuesday, Wednesday and Thursday from 8:45 am to 3:00 pm with a 30 minute lunch period.

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.