Job Description

STROLLER & MASSAGE CHAIR VENDING UNIT MANAGER - Part Time - Rio West Mall, NM

$25 - $26 / hour

In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance

Flexible Schedule! Great Opportunity for Someone Looking for Additional Income and/or Anyone Working at Rio West Mall in Gallup, NM

Approximately 2 - 3 hours of work a week.

BENEFITS for Part-Time Hires

Smarte Carte Inc. offers for part-time employees Company Paid Sick Time, Matching 401k, Overtime and Holiday Overtime.

COMPANY BACKGROUND

Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year.

Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

BASIC FUNCTION

Seeking a self-motivated individual for a part-time vending unit manager position. This position will work at the Rio West Mall in Gallup, NM (strollers and massage chairs). Duties will include, but are not limited to: repairing, cleaning and performing regular maintenance on massage chairs and strollers, performing monthly collections, and maintain a strong partnership with mall management. We are looking for the right person to join our team, so we are willing to train that candidate on our job functions.

KEY RESPONSIBILITIES

• Clean massage chairs, strollers, and CMU (stroller vending unit) to ensure clean and functional equipment is always available for customers.
• Develop and maintain strong relationships with mall management.
• Inspect and perform maintenance on equipment, (massage chairs and strollers).
• Perform cash collections accurately and efficiently. Deposit collections and complete end of month paperwork in a timely manner.
• Complete and submit all necessary reports in an accurate and timely manner.
• Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
• Manage locations in accordance with applicable state and federal laws, as well as Smarte Carte and facility policies, procedures, and standards.
• Other assignments as needed.

EXPERIENCE

• Minimum 3 years in a customer service role.
• 3 years of field-based product support experience (route) is preferred.
• Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.

PERSONAL CHARACTERISTICS

• Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
• Excellent verbal and written communication skills.
• Organized and able to manage multiple priorities effectively.

EDUCATION

• Technical degree or similar preferred

LICENSES & CERTIFICATIONS

• Valid Drivers license required

PHYSICAL REQUIREMENTS

• Lift 40 lbs. to waist height
• Push/Pull 75-100 lbs.
• Bend and stoop, walk and stand for long periods of time
• Visual acuity/manual dexterity to perform mechanical and electrical repairs