The Nurse Navigator provides assistance in the improvement of the quality/delivery of patient care throughout the continuum of care. He/she works in collaboration with the program directors, data analysts, department leaders, staff and patients to develop and support the performance improvement initiatives. The Navigator also assumes responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for each patient including support for interdisciplinary and cross facility collaboration. In addition, he/she identifies opportunities to streamline care practice, using LEAN methodology, through development of evidence-based guidelines and protocols.
1. Clinical Practice and Care Management a. Conducts patient rounds while utilizing clinical expertise to aggregate, assess and interpret information. b. Reviews Patient encounters, identifying items for performance/process improvement. c. Assists program director with maintaining policies. d. Coordinates and participates in performance improvement/patient safety forums/committees. e. Supports new initiatives by identifying and overcoming barriers to clinical care. f. Assists with preparation for Joint Commission certification surveys. g. Serves as an active member of workgroups/committees and is an active participant in strategic planning for the Program. Provides input to meeting agenda, reporting on significant trends and outstanding items.
2. Communication and Collaboration a. Serves as a resource/mentor to bedside staff within the service line. b. Collaborates with multi-disciplinary care team to promote optimal outcomes for patients c. Partners with program providers to facilitate optimal care supported by guidelines
3. Quality a. Responsible for issue identification, issue validation, issue analyses and initiates follow-up to assure loop closure to improve clinical outcomes and patient care. b. Identify areas of improvement; using this data to develop educational programs, action plans to address quality issues identified and to ensure follow through of developed plans. c. Facilitate patient education and coordinate follow up care to decrease further complications and decrease readmission rate.
4. Training and Education a. Counsels and trains staff members to increase awareness of adverse trends and participation in interdisciplinary process improvement. b. Identify areas for improvement and education, using PI data to develop education programs to address quality issues identified in the program. c. Instructs others on pertinent standards and guidelines; ensures these standards and guidelines are adhered to.
5. Other duties as assigned
#CB
Experience - Four years acute clinical experience required; at least 1 year working with Stroke Patient population or 3 years clinical experience
Education - completion of a nursing program at an accredited school or perusing BSN Training - Obtain SCRN/CCRN certification within 12 months of hire
Special Skills - Microsoft Excel and Word proficient
Licensure - Current and unrestricted Louisiana RN license; CPR Certification
FMOL Health is a bold, connected health system that delivers care that prioritizes people – every patient, every community, every time – while honoring the unique character of each market we serve.
We are continuously evolving, raising the standard for what healthcare can be and shining a bright light on the power of compassionate, coordinated care. This light reflects a system that is locally grounded yet regionally strong, trusted by communities, respected by peers and indispensable to the people we are privileged to serve.
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