Job Description

Level: Entry
Job Location: YWCA Central Massachusetts - Worcester, MA 01608
Position Type: Part TimeEducation
Level: Not Specified
Salary Range: $16.50 - $16.50 Hourly

Travel Percentage: None
Job Shift: Evenings
Job Category: Nonprofit - Social ServicesJob Title: Strength Room Instructor                                                         Department: Health & Wellness
Reports to: Fitness Coordinator                                                                 Effective Date: January 2026
Schedule:   Monday-Friday 4:00 pm – 8 pm
Remote Position: No
Job

Summary:
Perform functions that will provide high quality programming and customer service while ensuring health and safety standards in the fitness center.

Supervisory Responsibilities:
- None
Duties/Responsibilities:
- Greet each member entering the room and create an atmosphere to ensure that all members feel welcome and comfortable.
- Enforce the policies and rules of the fitness center
- Support membership sales activities, give program and membership information.
- Direct and educate members through individual orientations to the equipment including seat settings, correct form, and proper usage
- Conduct continuous tours of rooms, checking for safe and proper use of equipment and providing assistance to members whenever it is needed or requested.
- Assist members in setting personal goals, offering suggestions for new exercise routines as appropriate.
- Clean equipment and surfaces, and report repairs needed.
- Answer telephone, book appointments for orientations and conduct follow-up phone calls to members.
- Maintain neatness and cleanliness of all areas used including the strength room, cardio room, aerobics room and gymnasium.
- Update CPR First Aid and AED Certification yearly. (Provided by the YWCA)
- Attend meetings and perform other duties as requested.

QualificationsRequired Skills/Abilities:
- Demonstrated skills in providing quality customer service
- Excellent personal and customer relation skills
- Ability to relate to people of diverse attitudes and interests
- Ability to assist members at all fitness levels (i.e beginner to expert)
- CPR certification must be attained during the first 6 months of employment
Education and

Experience:
- Experience in Fitness field with basic knowledge of cardiovascular and strength training
Physical Requirements:
- Ability to lift equipment, up to 50 pounds.
- Ability to stand, sit, reach, grasp, stoop, bend, push, pull, kneel, squat, and twist.