Closing Date: 28/06/2026
Location: London, Bristol, Manchester, Birmingham
The hiring manager would like to receive a CV along with a short note explaining what interests and excites you about this role.
Take ownership of a key business unit with full accountability for the commercial performance, strategy, and profitability of BT’s Street portfolio.
In this high-impact leadership role, you'll drive revenue growth, cost optimisation, and long-term value across the Street furniture estate, including Phone Boxes and Street Hubs. You'll lead the commercial management of a major £22m contract, acting as the senior relationship owner for a key customer and ensuring strong governance, delivery, and partnership development.
You'll also lead a multidisciplinary team spanning commercial, product, and technical functions, overseeing everything from supplier management and operational delivery to regulatory and Ofcom obligations.
This is a rare opportunity to run an end-to-end business area, with exposure to financial performance, contract strategy, customer relationships, supplier ecosystems, and operational execution—offering real ownership and accountability for a complete business unit.
Strategy & P&L
Commercial & Contract Management
Customer & Supplier Relationships
Leadership
Strong commercial acumen with experience managing P&L performance and making investment-led decisions
Proven track record in managing complex, high-value contracts, including negotiation with customers and suppliers
Ability to build and sustain senior-level customer relationships as a trusted commercial partner
Experience leading cross-functional teams and driving performance across commercial, technical, and operational functions
• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
Hybrid policy: Three in the office, two remote
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.
