Job Description

Job Requisition Number 9108 Work Type Permanent Job Function Human Resources & Comms Salary Range £42,786.00 -£48,912.00 Base South East Hub Closing date 3rd September

What you’ll be responsible for

Strategy Support plays a central role in shaping the long-term direction of Welsh Water. Working within the strategy function, the role supports the development of corporate strategy, long-term plans, and major strategic initiatives. The analyst provides high-quality analysis, insight and structured thinking to inform executive and board-level decision-making.

The role combines wide-ranging analysis, horizon scanning, policy and regulatory awareness, and strategic thinking. The Strategy Analyst will work across multiple functions, helping translate complex challenges — such as climate change, affordability, infrastructure resilience and regulatory reform — into clear strategic options and evidence-based recommendations.

This role is suited to an individual who is intellectually curious, comfortable working with ambiguity, and motivated by the opportunity to contribute to long-term societal outcomes through public-service infrastructure.

Key responsibilities of the role:

1. Support development of corporate strategy, long-term delivery strategies and regulatory business plans.
2. Produce high-quality briefing papers, board papers, presentations and strategic reports.
3. Undertake structured analysis of strategic issues, including economic, environmental, regulatory and social trends.
4. Develop and maintain scenario models and long-term planning assumptions.
5. Support development of outcome frameworks, performance measures and strategic KPIs.
6. Analyse customer, financial, operational and environmental data to inform strategic decisions.

7. Monitor policy, regulatory and industry developments and assess implications for the business.
8. Support strategic programmes and transformation initiatives across the company.
9. Contribute to cross-functional projects and strategic reviews.
10. Support engagement with regulators, government and external stakeholders where required.
11. Assist in developing thought leadership and evidence to support the company’s long-term vision.
12. Maintain clear documentation and version control of strategic materials and assumptions.

Who you’ll work with

About you

The following are essential requirements for the recruitment of the role:

• Degree in a relevant discipline (e.g. economics, engineering, environmental science, public policy, finance, or similar).

Experience

• Experience in a strategy, policy, consulting, regulation, economics, planning or analytical role.

• Experience analysing complex data or strategic issues and presenting findings clearly

• Experience in utilities, infrastructure, public sector, environmental or regulated industries.

• Experience contributing to business plans, regulatory submissions or long-term planning exercises.

• Experience working with senior stakeholders.

Knowledge and Skills

• Understanding of strategic planning processes.

• Awareness of key economic, environmental and social drivers affecting infrastructure sectors.

• Knowledge of the UK water sector or other regulated utilities.

• Understanding of public policy, regulation, or long-term infrastructure planning.

• Awareness of sustainability, climate adaptation or resilience issues.

Competencies

Consistently displays behaviours expected in your role and in line with the Code of Conduct

L2 - Building and Managing Relationships

L2 - Communicating and Influencing

L2 - Emotional and Social Intelligence

L2 - Innovation and Problem Solving

L2 - Managing and Developing Performance

L2 - Organisational Awareness

L2 - Responding to Pressure and Change

L2 - Responsible Use of Resources

L2 - Strategic Planning and Execution

Benefits

As well as a market competitive salary, 34 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
Option to buy additional annual leave up to 5 days per year
Enhanced employer pension contributions – Up to 11% employer contributions
Free Mortgage Brokering Services
Enhanced family friendly policies
Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
Gym and fitness discounts as well as high street shopping
Cycle to work scheme
Discount off all Welsh Water visitor attraction centres and gift shops
Car-leasing scheme and free on-site parking at all sites
Health CashBack scheme and access to an online GP service
An employee assistance programme for employees and their immediate family

Many more can be found on our website.

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

Who we are

Dŵr Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.

To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT

About Dŵr Cymru Welsh Water

Bath-times, half-times, party-times, meeting-times, and cooking-times. Our water brings Wales to life! It helps 3 million people stay healthy and clean every day. It keeps businesses running smoothly and life flowing along.

At Welsh Water, we put every penny, every ounce of energy, and a lot of love into bringing Wales to life, by putting clean water into homes and businesses, and taking wastewater safely away.

We’re the engineers and scientists, rangers and customer advisors that keep the taps flowing and keep our customers happy. And we’re thousands of other incredibly diverse roles with National responsibility. All working to the highest standards of satisfaction. In a business where safety and care for every colleague is never compromised.

We’re in every community. And for every community. We’re Welsh Water. The people with the passion to bring futures to life in a business that brings Wales to life!

Industry

Energy & Utilities

Company Size

1,001-5,000 employees

Headquarters

Cardiff, GB

Year Founded

1989

Website

dwrcymru.com

Social Media

Strategy Support Analyst