Job Description

About PayJoy
PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
The Strategy & Performance Analyst supports the Managers in executing key country-level and
global initiatives. The role ensures strategic priorities translate into execution through
cross-functional coordination and performance tracking. It delivers actionable insights to
leadership, enabling data-driven decision-making and business alignment.

Responsibilities|

• Contribute to the design and execution of strategic initiatives, ensuring clear alignment
  with business goals and measurable progress over time.
• Conduct business analysis to support business case development and country-level
  prioritization.
• Conduct strategic research and competitive benchmarking to inform decision-making
  and uncover growth opportunities.
• Design and maintain dashboards and reports to support deeper analysis, standardize
  reporting processes, and ensure data accuracy.
• Document recurring processes that enable consistent performance tracking.
• Assist in the preparation of materials for internal business reviews, planning cycles, and
  leadership updates.
• Identify and implement process improvements to enhance operational efficiency and
  scalability.

Qualifications

• Bachelor’s degree in Finance, Quantitative Sciences, Economy, Engineering, Business
  or similar.
• 3+ years of experience in strategy and operations, management consulting from
  top-tiers firms preferred.
• Strong analytical and data driven; proficiency in Excel, SQL and PowerPoint is
  required. Familiarity with BI tools (e.g., Looker, Tableau, Power BI) is a plus.
• Communication skills for effective collaboration.
• Self-driven and results-driven, willing to work in a dynamic, high-change environment.
• Experience working with cross-functional teams and managing complex projects.
• Demonstrated ability to work cross-functionally and drive alignment across teams.
• Comfortable with ambiguity and energized by building from scratch.

Benefits

• 100% Company-funded health insurance for employee and immediate family
• Company-funded employee life and disability insurance
• Paid vacation days, unlimited sick leave
• $2,000 USD annual Co-working Travel perk
• $2,000 USD annual Professional Development perk
• Phone finance, headphone benefit, home office equipment allowance and wellness perks
• Catered lunches

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
PayJoy Principles
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening