As the Strategy & Operations Manager for Earner Lifecycle, you won't just analyze numbers—you will shape the economic backbone of our platform. In this high-visibility role, you will diagnose complex lifecycle dynamics, unlock growth by solving core retention and churn challenges, and transform raw insights into high-impact operational strategies that empower tens of thousands of delivery partners across Taiwan.
This position offers a rare blend of strategic ownership and 0-to-1 innovation, giving you full autonomy to incubate, test, and scale bold, creative initiatives from scratch. Partnering closely with APAC Central Ops, Product, and executive leadership, you will operate at the intersection of strategy, product enablement, and frontline execution. If you thrive on tackling complex marketplace dynamics, creating meaningful economic impact, and building scalable supply engines that move a nation, this is where your work will define the future of earner experience.
With Uber Eats, we're building Uber's fastest-growing business across all six continents. Today, Uber Eats is available across many parts of APAC, including Taiwan, Japan, Sri Lanka, Australia, and New Zealand. Working on the Delivery Partner Growth team, your work will impact a vast and diverse ecosystem—from supporting tens of thousands of earners in Taiwan to ensuring exceptional service quality for our end consumers. You will collaborate with a group of talented people in a transparent and non-hierarchical team culture where your thoughts are always valued and heard.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward together.
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.
The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.
