Job Description

We are seeking a proactive and socially savvy graduate to join our TikTok LIVE Creator Network Operations team.

This role is ideal for someone who understands internet culture, enjoys working with creators, and is passionate about the creator economy.

As a Strategy & Operations Graduate, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional, real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

What You'll Do

- Daily Operations: Assist in resolving the various issues Creator Networks encounter during the LIVE process by addressing day-to-day challenges, including operational hurdles, trust & safety concerns, and more.

- Training & Education: Help develop and localize educational materials for creators, ensuring they are well-versed in operational guidelines, trust & safety policies, and platform features.

- Campaign Operations: Support the planning, localization, and execution of campaigns to enable seamless campaign operations, and summarize campaign results to inform future improvements.

- Operational Processes: Collect and analyze the operational challenges Creator Networks face in their daily workflows, and organize this feedback to identify opportunities for improving operational efficiency.

- Project Support: Support the execution of a broad range of projects, from in-person events to online initiatives.

Who You Are

Minimum Qualification(s)

- Currently pursuing a Bachelor's or Master's degree.

- Social-media savvy, with a strong interest in live-streaming and the creator economy, and a keen sense of internet trends and online culture.

- Data understanding, with basic analytical capabilities and logical thinking.

- Understanding of fundamental internet operation methodologies (user growth funnel, retention logic, campaign lifecycle, etc.).

- Familiar with platforms such as TikTok and other short-form or livestream ecosystems.

- Strong communication skills and confidence in interacting with creators.

Preferred Qualification(s)

- In Business, Marketing, Communications, Media, or Data-related fields.

- 2+ years experience in consulting, livestreaming, or account management roles.

- Experience managing high-value clients or strategic partnerships.

- Familiarity with the creator economy, social media platforms, or digital content ecosystems.

- Strong presentation and negotiation skills.

- Bachelor’s degree or higher in Business, Economics, Marketing, or a related field.