BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere We are a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.
Our solutions are essential for supporting the modern lifestyle of today’s device-hungry consumer – from global mobile connectivity, seamless roaming experiences, fraud prevention and authentication, to global messaging and the Internet of Things.
Headquarters in Brussels with a strong presence in Africa, Americas, Asia, Europe and Middle East. We have regional offices in Madrid, Dubai, and Singapore, a satellite office in Beijing and local representation in Bern, New Jersey, Miami, Montevideo, and Toronto.
Pioneering into the future of Next Generation communications. We have achieved a series of World’s Firsts successes with the launch of the first LTE Roaming relation or the first VoLTE International call between Europe and Asia, to name a few.
With a diverse and multicultural team of about 600 employees, we continuously strive to provide customers with the highest level of quality, reliability, and interoperability, enabling them to maximize their end-user value.
Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.
Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.
Strategy Manager – Engage & Protect (Business Partner)
Location: This role is based from Brussels, Belgrade, Bengalore or Mumbai and on a permanent contract (not freelance). You'll need to be able to come to the office 2 to 3 times a week.
Department: Strategy & Transformation
Reports to: Chief Strategy & Transformation Officer
About the role
We are looking for a Strategy Manager for our Engage & Protect Business Unit - to play a key role in shaping and delivering our mid- to long-term strategy.
In this role, you will work closely with senior leaders across the business to define strategic priorities, drive transformation initiatives, and ensure their successful execution and impact. You will act as a trusted partner to the Engage & Protect leadership team, combining strategic thinking with hands-on delivery.
What you’ll do
Shape our strategy
Lead the definition and refinement of the Engage & Protect strategy, ensuring it is clear, actionable, and well understood across the organisation
Drive strategic insights
Conduct high-impact analyses to strengthen our market positioning and unlock new value opportunities in our enterprise business
Lead transformation initiatives
Partner with business leaders to design and deliver large-scale transformation programs aligned with company priorities
Track impact and performance
Define success metrics and monitor progress of strategic initiatives, with regular visibility at Executive Committee level
Engage and align stakeholders
Build strong relationships across teams to secure alignment, foster collaboration, and drive momentum
Support change adoption
Help teams navigate transformation by providing structure, clarity, and practical change management support
What success looks like
- Strong contribution to business growth and value creation
- High level of strategy understanding and adoption across teams
- Successful delivery of key transformation initiatives
- Ability to anticipate market shifts and translate them into actionable plans
Your Benefits
Why BICS?
Get a flavour of Proximus Global activities by looking at our video :
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Proximus Group is a provider of future-proof connectivity, IT and digital services, headquartered in Brussels. The Group is actively engaged in building a connected world that people trust, so society blooms.
The Domestic segment is focused on providing state-of-the art telecommunications and IT services in the Benelux. In Belgium, core products and services are offered under the Proximus, Mobile Vikings and Scarlet brands for the residential market and Proximus NXT for the Enterprise market. The Group is also active in the Netherlands and in Luxembourg (Tango and Proximus NXT).
Proximus Global overarches the international activities of the Group, gathering the strengths of BICS, Telesign and Route Mobile. Encompassing the entire value chain from P2P Voice & Messaging and Mobility services to CPaaS and Digital Identity, Proximus Global is in a unique position to become a global digital communications leader.
The Group has the ambition to build the #1 gigabit network for Belgium and plays a central role in creating inspiring digital ecosystems, while fostering an engaging culture and empowering ways of working. Building upon these strengths, Proximus aims to contribute to an inclusive and sustainable digital society, delight customers with an unrivalled experience and achieve profitable growth both locally and internationally to deliver long-term value for stakeholders.
With 13,131 employees, imbued with Proximus' Think Possible mindset and all engaged to offer a superior customer experience, the Group realized an underlying Group revenue of EUR 6,430 million end-2024.
