Job Description

About Accenture

Accenture is a leading global professional services company,providinga broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across morethan 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With624,000 peopleserving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com

About Accenture Strategy & Consulting

Accenture Strategy shapes our clients’ future, combining deep business insight withtheunderstanding of how technology willimpactindustry and business models. Our focus on issues such as digital disruption, redefining competitiveness,operatingand business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners,customersand communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Capability Network – a distributed management consulting organization that provides management consulting and strategyexpertiseacross the client lifecycle. Our Capability Network teams complement our in-countryteams todelivercutting-edgeexpertiseand measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network

Join Our Global Consulting Network and Expand Your Horizons!

Are you ready to take your career to new heights? At the Global Network, we are more than just a team; we are a thriving community of over 10,000 professionals operating from key locations around the world. We specialize in providing top-tier consulting expertise across various industries and functional areas, including life sciences, energy, supply chain operations, finance, and talent management.

Why Choose Us?

• Global Exposure: Work on international projects and gain invaluable insights into diverse cultures and business practices.

• Specialized Development: We don’t just work across broad spectrums; we ensure you develop deep expertise in specific areas of management consulting, enhancing both your professional value and expertise.

• Dynamic Work Environment: Our work is fast-paced and challenging, pushing you to grow quickly and continuously improve. It’s not just about meeting expectations; it’s about exceeding them and making a significant impact.

• Innovation at the Core: At the Global Network, innovation isn't just a buzzword—it's a fundamental part of how we operate. We leverage cutting-edge technologies and innovative strategies to solve complex problems and deliver novel solutions that keep our clients ahead in a rapidly changing world. We are driven by a commitment to excellence and a passion for delivering results that matter. If you are ambitious, talented, and ready for a challenge, we want to hear from you. Reach out, join our network, and start a conversation that could lead to your next big opportunity. Let’s build a better future together!

Job TitleHealthChange Management Consultant.

Practice:Health & Public Service, Industry Consulting, Global Network
Areas of Work:Healthcare Payer/Provider
Level:Analyst / Consultant (Level 11/9)
Location:Bangalore / Chennai

As part of Accenture’s Strategy & Consulting Global Network, the Health Change Management Consultant will lead adoption initiatives for healthcare and public service clients undergoing digital and AI-enabled transformations.
Key responsibilities include: assessing change readiness, creating stakeholder engagement strategies, managing communication/training programs, and enabling successful adoption of AI/ML, GenAI, and cloud solutions across healthcare ecosystems.

Roles & Responsibilities:

• Develop change management strategies for digital and operational transformation programs.
• Conduct readiness assessments to evaluate organizational preparedness and capability gaps.
• Design change impact assessments for people, processes, policies, and technologies.
• Define governance frameworks and escalation mechanisms for adoption risks.
• Create communication plans tailored to diverse stakeholder groups (e.g., clinicians, public health officials).
• Develop engagement maps for stakeholder alignment and advocacy.
• Design and deliver blended learning training programs and scalable "train-the-trainer" frameworks.
• Monitor adoption barriers and define metrics to track program impact.
• Apply change management to healthcare modernization initiatives, including AI adoption readiness and operational transitions.

Additional Information:

• Work on AI-powered healthcare transformation programs.
• Collaborate globally to drive behavioral changes.
• Access certification pathways in AI and Cloud.
• Travel flexibility for client workshops and implementations.

Must-Have Experience:

• Minimum 3-8 years in health consulting domain.
• Mandatory: Bachelor’s degree completed; MBA is highly desirable
• Mandatory: Advanced level of English
• Availability to travel may be required.
• Change Readiness Assessment
• Communication Planning
• Impact Assessment
• Training Development

Must-Have Skills:

• Change Readiness Assessment – Identify capability gaps and recommend appropriate resource planning.
• Communication Planning – Drive communication initiatives for diverse stakeholder groups.
• Impact Assessment – Evaluate the effects of change on people, processes, technology, and policy.
• Training Development – Design and deliver training programs using blended learning approaches (e.g., "train-the-trainer" model).

Good-to-Have Skills:

• Project Planning, Risk Management, Process Mapping, Stakeholder Analysis, KPI Tracking, Issue Management.

What’sin it for you?

• An opportunity to work on transformative projectswith key G2000 clients

• Potential to Co-createwith leaders in strategy, industry experts, enterprisefunction practitionersand,business intelligence professionals to shape and recommend innovative solutions thatleverageemerging technologies.

• Ability to embed responsible businessinto everything—from how you service your clients to how youoperateas a responsible professional

• Personalized training modules to developyourstrategy & consulting acumento grow your skills, industryknowledgeand capabilities

• Opportunity to thrive in a culturethat is committed toaccelerateequality for all. Engage in boundaryless collaboration across the entire organization.

Accenture Capability Network|Accenture in One Word

At the heart of everygreat changeis a great human. If you have ideas,ingenuityand a passion for makinga difference, come and bea part of our team

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.