Job Description

About Capco

Capco is an entrepreneurial global consulting firm dedicated exclusively to the financial services industry. We help banks, insurers, and capital markets firms navigate complex change across transformation, technology, risk & compliance, and strategy.

With a strong and growing presence across Asia‑Pacific, including Malaysia, Capco partners with some of the world’s largest financial institutions on high‑impact, large‑scale transformation initiatives. Our consultants combine deep industry expertise with innovative thinking to deliver measurable outcomes for clients.

As we continue to scale rapidly in Malaysia, this is an exciting time to join Capco. You’ll have the opportunity to make a real impact, build new capabilities, and grow your career quickly within a collaborative, high‑performance consulting environment.

We are looking for a Strategy Consultant with strong Payments domain experience to support a strategic advisory engagement within Retail Banking.

This is a strategy-focused role with an emphasis on discovery, research, analysis and development of strategic recommendations, rather than execution or implementation.

The successful candidate will bring a strong understanding of the payments ecosystem and be able to assess market, regulatory and industry developments, identify strategic implications, and translate complex findings into clear recommendations for senior stakeholders.

Key Responsibilities

• Support strategic advisory and discovery work across the retail banking payments landscape.
• Conduct research and analysis across payment rails, payment gateways, domestic and cross-border payments, and the broader payments ecosystem.
• Assess market trends, regulatory developments, industry dynamics and emerging payment models to identify implications and opportunities for the client.
• Structure ambiguous business questions into clear workstreams, hypotheses and areas for analysis.
• Conduct current-state, market and competitive assessments to develop a fact base for strategic decision-making.
• Synthesise quantitative and qualitative findings into clear insights, strategic implications and recommendations.
• Develop and evaluate strategic options, including key considerations, trade-offs, opportunities and risks.
• Support stakeholder interviews, discovery discussions and workshops to gather perspectives and validate hypotheses.
• Develop compelling executive-level presentations and strategy decks, with clear storylines and evidence-based recommendations.
• Communicate findings and recommendations effectively to senior client and internal stakeholders.

Experience & Skills

• Experience in strategy consulting, management consulting, financial services advisory or an equivalent strategy-focused role.
• Strong knowledge of retail banking payments, including payment rails, payment gateways and the broader payments ecosystem.
• Good understanding of the local payments and regulatory landscape, including both domestic and cross-border payments.
• Strong strategic and commercial thinking, with the ability to understand the implications of market and regulatory developments.
• Demonstrated ability to structure and solve complex or ambiguous business problems.
• Strong research, analytical and synthesis capabilities.
• Excellent PowerPoint and slide-writing skills, with the ability to build clear, concise and senior-management-ready storylines.
• Ability to translate detailed analysis into actionable strategic recommendations.
• Strong communication and senior stakeholder engagement skills.

Why Join Capco?

• Work exclusively with leading banks and financial institutions on meaningful transformation programmes
• Be part of an entrepreneurial, growing Malaysia practice with strong APAC momentum
• Gain exposure to complex, high‑profile projects and senior stakeholders
• Enjoy faster career progression, strong performance‑based rewards, and real responsibility in building Capco’s future