Job Description

Strategy and Communications, Personal Assistant

A Personal Assistant at Teneo plays an integral role in supporting senior business leaders and is responsible for providing best-in-class administrative support to both the teams and individuals that they work with. They are responsible for providing a seamless foundation of administration that allows teams to function, as well as well as working with closely with Executive(s) to proactively support and anticipate their needs and understand their priorities.

They can function under tight deadlines in a fast-paced highly demanding work environment while exhibiting excellent client service and professionalism in all interactions. They will pre-empt issues or problems before they arise, working closely with the Executive(s) and act as a point person for when their Executive(s) is unavailable. PAs are also responsible for building relationships with counterparts at client organisations and across the Teneo network.

Key Responsibilities

Deliver client service excellence

• Supports Executive(s) directly with their clients and teams where necessary providing administrative, presentation or support with events including securing venues, catering, IT / equipment, tracking attendance, printing documents, and attending events to support on the day
• Complex diary management across multiple time zones at a senior level, anticipating calendar changes and responding accordingly, including anticipating necessary pre-brief or debrief meetings
• Planning and management of travel arrangements and itineraries for very busy diaries, with an awareness of Senior Executive(s) priorities
• Scheduling both internal and external meetings, organising project meetings and booking meeting rooms and catering where required
• Additional administrative responsibilities which may include (but are not limited to) filing, managing document libraries, keeping marketing collateral up to date, maintaining records, expenses, invoices, timesheets, contact lists and databases
• Assisting with pitch preparation and associated tasks, as well as marketing and events, understanding these can require support and onsite coordination outside of normal working hours
• Assists with operational aspects of the Executive(s) role such as project set up forms, letters of engagement, organising client folders, scheduling meetings whilst maintaining strong professional relationships
• Supports other EAs/PAs during times of leave or sickness and creates a mature, supportive, and efficient environment for the wider support team to work in

Essential Skills and Experience

• At least three years’ experience as a Personal Assistant including events management gained within Consulting, Professional or Financial Services environment
• Strong proficiency with Word, PowerPoint, Excel, and Outlook skills
• Experienced in producing high quality documents for external clients and internal stakeholders i.e., PowerPoint decks, Word proposals and Excel databases

• Experience and confidence in managing expectations around busy periods (results / events)

• Strong capabilities in proactive client and stakeholder management
• Able to manage business-sensitive information in a professional manner whilst maintaining highest levels of confidentiality
• Understands the need to provide best practice agile working. You will be flexible on days/times in the office to ensure Executive(s) and their teams are supported effectively on-site, understanding this may at times mean more than the minimum on-site weekly attendance
• Detail oriented and delivers high quality, client ready work
• Is flexible and adaptable in taking on new tasks or supporting other areas of the business when required

Preferred skills and experience

• Demonstrates a collegiate and collaborative style, actively getting to know peers across the consultancy and using this to better understand all areas of our offer
• Creates a positive and highly professional atmosphere with a can-do attitude focused on pre-empting issues/problems and being solutions-focused at all times
• Is committed and enthusiastic and creates an environment which is client-centric, focused and reflects the importance of our relentless focus on clients
• Leads by example, including demonstrating teamwork with colleagues and participating in support team meetings or events to enhance the office environment

What we can offer you

New joiners are supported by induction programmes, and continuous development is a key focus of life at Teneo - learning and knowledge sharing are at the heart of this. We have an environment and culture that is focused on supporting your development and career progression. We support this with a dedicated Learning Team who provide a range of learning opportunities and personal development support. 

Our face-to-face learning is supported by some 100 modules of e-learning available on our internal knowledge management system.

Given our client base you’ll be working on career-defining (and often news-worthy) work that is exciting, rewarding and one where you can make a real impact to high profile projects.

Benefits

We offer a whole host of benefits and reward including.

• Competitive salary (depends on experience).
• 28 days holiday
• Discretionary bonus.
• Annual salary review.
• Pension (company contribution: 5% of annual salary).
• Extensive investment in personal development & learning.
• Enhanced maternity and paternity leave (depending on length of service) and shared parental leave.
• Private medical insurance.
• Group Income protection.
• Life assurance.
• Cycle to work schemes.
• Season ticket loans.
• Regular social, cultural and charitable activities.

About Teneo

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,800 employees located in 45+ offices around the world.