Job Req ID: 61996
Posting Date: 20th August 2026
Function: HR
Location: London, Birmingham or Bristol - hybrid working 3 days in the office, 2 wherever.
The Total Reward Design & Delivery Specialist plays a key role in shaping, implementing and embedding BT's reward strategy. As part of the Work, Reward & Employee Relations Design & Delivery team, you will partner with stakeholders across People & Culture and the wider business to design and deliver reward solutions that support organisational performance, colleague experience and long-term talent outcomes.
You will act as a trusted reward specialist, providing expert advice across a broad range of reward disciplines, including pay, incentives, benefits, recognition and performance. Working across both cyclical reward activities and strategic transformation programmes, you will help ensure reward frameworks remain simple, inclusive, commercially effective, and aligned to BT's future workforce and business priorities.
This role combines deep reward expertise with strategic thinking, business partnering and change delivery capability. As part of a broader Design & Delivery team, you will be expected to operate as a T-shaped practitioner, bringing specialist reward expertise while developing the breadth of knowledge required to contribute across organisational design, organisational effectiveness and employee relations initiatives as business needs evolve.
Working across specialist disciplines, you will help shape integrated people solutions, translate future business requirements into practical interventions, and support the successful delivery of change across BT.
•Operate as a T-shaped practitioner, applying deep reward expertise while developing broader capability across organisational design, organisational effectiveness and employee relations to support the delivery of integrated people solutions and business outcomes.
•Contribute to the development of long-term reward and workforce strategies by leveraging external market insight, emerging trends and best practice to help shape future priorities and strategic direction.
•Identify opportunities to enhance organisational performance, colleague engagement and business outcomes through innovative, commercially focused reward and people practices.
•Design, develop and implement reward solutions across pay, incentives, benefits, recognition and performance that support BT's strategy, workforce priorities and colleague experience.
•Significant experience working within reward, compensation and benefits, total reward or people consulting environments.
•Strong technical knowledge across multiple areas of reward, including pay, incentives, benefits, recognition and performance.
•Experience designing, delivering and embedding reward programmes or people-related change initiatives.
•Proven ability to build trusted relationships and influence stakeholders across different levels of an organisation.
•Strong commercial awareness and understanding of how reward supports business performance, talent attraction, retention and colleague engagement.
•Experience translating business challenges and workforce priorities into practical, effective reward solutions.
•Strong project management and change delivery skills, with the ability to manage multiple priorities and deliver successful outcomes.
•Excellent communication and influencing skills, with the ability to explain complex reward concepts in a simple, engaging and actionable way.
•Experience gained within a consulting, advisory, professional services or in-house centre of expertise environment.
•Experience working within complex, large-scale organisations and managing a diverse range of stakeholder groups.
•Ability to balance strategic thinking with pragmatic delivery and execution.
•Experience supporting organisational design, workforce transformation and business change programmes.
•Knowledge of reward governance, policy development, compliance and risk management.
•Experience working with complex, multi-business-unit reward frameworks and structures.
•Professional reward qualification or equivalent relevant experience.
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.
