Job Description
Meta is seeking a Strategic Sourcing Manager to lead outsourcing procurement initiatives that support the scale and complexity of Meta's global operations. In this role, you will drive end-to-end sourcing strategies for outsourced services — including business process outsourcing, managed services, and professional services — partnering with internal stakeholders across operations, finance, legal, and business units to deliver competitive commercial outcomes. You will be responsible for shaping supplier relationships, negotiating complex multi-year contracts, and building sourcing frameworks that balance cost efficiency, risk management, and operational performance at a global scale.
Responsibilities
Develop and execute category strategies for outsourced services including business process outsourcing, managed services, and professional services engagements
* Lead competitive sourcing events such as RFPs, RFIs, and reverse auctions to identify and qualify suppliers capable of meeting Meta's operational and quality requirements
* Negotiate complex, multi-year outsourcing contracts including master service agreements, statements of work, and service level agreements in partnership with legal and finance teams
* Build and maintain strategic supplier relationships, conducting regular business reviews to assess performance against defined KPIs and contractual obligations
* Partner with cross-functional stakeholders including operations, finance, legal, and business unit leaders to align sourcing strategies with organizational priorities
* Conduct total cost of ownership analyses and financial modeling to support sourcing decisions and quantify savings and value delivery
* Identify, assess, and mitigate supplier risk across the outsourcing portfolio, including financial, operational, geopolitical, and compliance-related risks
* Develop and maintain sourcing playbooks, category benchmarks, and market intelligence to inform procurement decisions and improve team effectiveness
* Drive continuous improvement initiatives across the outsourcing category by identifying opportunities to consolidate suppliers, optimize contract terms, and improve service delivery outcomes
* Communicate sourcing strategies, recommendations, and outcomes to leadership through structured business cases and executive-level presentations
Qualifications
8+ years of experience in strategic sourcing, category management, or procurement with a focus on outsourced services, managed services, or business process outsourcing
* Experience applying AI tools or emerging technologies to improve sourcing workflows, supplier evaluation, or procurement decision-making
* Experience leading end-to-end sourcing processes including RFP development, supplier evaluation, commercial negotiation, and contract execution for complex outsourcing engagements
* Experience developing and applying total cost of ownership models, financial analyses, and business cases to support sourcing decisions
* Experience managing supplier performance through defined KPIs, service level agreements, and structured governance frameworks
* Experience collaborating with legal, finance, and business stakeholders to align procurement strategies with organizational objectives and risk tolerance Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
* Familiarity with outsourcing contract structures including gain-share models, outcome-based pricing, and tiered service level frameworks
* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
* Experience sourcing outsourced services at a large-scale technology company or global enterprise with a complex, multi-geography supplier base
* Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
* Experience using procurement platforms and spend analytics tools to manage sourcing pipelines, supplier data, and category performance reporting
* Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
* Demonstrated ability to influence sourcing decisions and build alignment across cross-functional teams through structured written proposals and stakeholder engagement
