Provide dedicated, proactive engagement for Medicare groups ensuring consistent communication, personalized support and coordinated internal collaboration improving relationship development and enhanced conflict resolution. Support the Account Manager with implementation and retention to include but not limited to member meetings and events, enrollment meetings and industry events. Assist with improving closing percentage and retention.
Responsible for relationship development with key constituents including administrative staff:
Builds relationships and attends major events and chapter meetings with associations and unions that represent assigned groups
Manages the enrollment process end to end, including scheduling and planning of open enrollment meetings
Successfully onboarding and retaining EGWP groups:
Proactive, consistent communication with group leadership.
Coordinated internal collaboration across Medicare, Customer Service and operations.
Early identification and mitigation of member or group level issues.
A single, accountable relationship owner to ensure continuity and trust.
Functions as an inter-department liaison with Marketing, Operations and Customer Service:
Verifies correct benefit set-up with group administration
Works with enrollment to ensure members are processed correctly, especially as members age into Medicare
Trains support staff to help with retail presentations
Conflict resolution between EGWP clients and internal departments of Priority Health
Required:
Bachelor's Degree or equivalent education and/or experience
Preferred
3 years of relevant experience health insurance industry
LIC-Michigan Health & Life Insurance License - STATE_MI State of Michigan 90 Days
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
Primary Location
SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd
Department Name
Consumer Markets Sales Leadership - PH Managed Benefits
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
9 a.m. to 5 p.m.
Days Worked
Monday to Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 65,000+ dedicated people—including more than 12,000 physicians and advanced practice providers and more than 15,500 nurses providing care and services in 21 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.3 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness. For more information, visit corewellhealth.org.
