Job Description

About the Team:
The Global Payment team of Bytedance provides payment solutions, including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms.

The Strategic Readiness and Business Communication role is a senior level hire within Global Payments, responsible for strengthening business readiness, regulatory awareness, and leadership communication for the main markets. This role will help connect global payment priorities with local execution needs, ensuring senior stakeholders have clear narratives, structured updates, and practical readiness plans to support business growth in a regulated environment.

Responsibilities
- Strategic Readiness: focused on strategic preparation, pre-launch readiness, cross-functional execution, and building internal communication mechanisms.
- Business Communication: focused on senior stakeholder communication, business storytelling, cross-functional alignment, executive reporting materials, and project communication frameworks.
- Translate complex payment, regulatory, operational, and strategic topics into concise leadership ready materials, including executive updates, business reviews, briefing notes, talking points, and stakeholder communication packs.
- Partner closely with cross functional teams to assess readiness gaps, execution dependencies, stakeholder implications, and communication needs for key initiatives.
- Support governance routines, readiness reviews, escalation forums, and leadership reporting to ensure strategic priorities are tracked, risks are surfaced, and decisions are made in a timely manner.
- Develop communication plans for major business changes, regulatory implementation, operational incidents, market launches, or transformation programmes affecting GTM.
- Act as a trusted advisor to senior stakeholders by providing structured judgement, clear messaging, and practical recommendations on sensitive or time critical business topics.