Job Description

Nemours is seeking a Strategic Project Manager in Orlando, FL.

The Senior Project Manager is responsible for oversight, management, and delivery of multiple, highly complex site, regional, and systemwide projects and/or programs, aligning to strategic roadmaps, expansion and growth of physical operations, and operational efficiencies, across the system through all phases of the project management lifecycle. This individual works collaboratively with cross-functional teams to advance projects and strategic initiatives, achieving defined milestones and objectives, on time and within budget using a range of project management and continuous improvement methodology, tools, and techniques. In partnership with the project sponsor and owner, this individual is responsible for effectively managing project resources and tasks, proactively identifying issues, risks, barriers, and challenges, coaching the project team to develop countermeasures to mitigate risks, clearly communicating and escalating barriers, and driving timelines. This individual also serves as coach and mentor to Project Managers within the office to support advancement of their technical skillset, operational and organizational knowledge, and projects and overall professional development.

This role requires an exceptional individual who is intellectually curious, enthusiastic, a problem solver, detail-oriented, and a self-starter. The role will have broad exposure across business and clinical operations, corporate services, and all levels of associates and leaders, requiring excellent communication and extraordinary levels of customer service. The ideal candidate will have a strong background in project and program management and extensive experience managing highly, complex workstreams with some experience with data analytics.

Essential Functions

• Facilitation - facilitates and guides cross-functional teams to make decisions, overcome barriers, accomplish tasks, and achieve common goals, preparing thoughtfully in advance and adapting as necessary to manage communication, creativity, conflict, and participation. Demonstrates high performance through the management of multiple, highly complex site, regional, and systemwide projects and/or programs with a life span from anywhere between 3-6 months to multiple years, using appropriate project management and continuous improvement methodology, tools, and techniques. Works well with project team members and functional leaders to define work packages, estimate effort, determine resource capacity, and establish consensus on project activities.
• Delivery - exhibits accountability driving assigned portfolios and projects to successful implementation, from initiation through closing, using project management and lean processes, tools, and techniques. Delivers high quality value added strategic portfolio, programs, and projects, which meet the identified goals and objectives, and are the result of excellent project management planning, implementation, and organizational skills.
• Time Management & Organization - effectively manages all project phases with accountability for multiple deliverables. Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan. Manages critical path workflows and cross-functional dependencies; collects and analyzes project metrics to manage initiatives and drive accountability; identifies and resolves bottlenecks; escalates and communicates project related issues to mitigate risks. Rigorously manages scope to ensure deliverables are achieved within the agreed upon time, cost, and quality parameters. Executes project plans and schedules for multiple workstreams; evaluates the ongoing effectiveness of projects and initiatives; drives stakeholder engagement, defines metrics and develops executive updates.
• Communication - builds strategic relationships through collaboration with project stakeholders to develop and drive goals. Creates and utilizes appropriate tools and techniques to ensure project sponsors, owners, and stakeholders are engaged and informed about project and program status, issues, risks, barriers and/or challenges.
• Leadership - takes initiative, and is self-directed, while thriving in a setting requiring collaboration and teamwork for maximal efficiency and effectiveness. Demonstrates ability to effectively respond to time sensitive issues, meet deadlines, and manage shifting priorities, in a timely and thorough manner. Has a keen attention to details and ensures follow through on all project related activities.
• Problem Solving - uses established escalation mechanisms to identify, document, and seek resolution on major problems and risks, along with a willingness to go above and beyond to resolve problems by encouraging ongoing identification of barriers and facilitating problem solving using continuous improvement principles.
• Teaching/Coaching/Mentoring - coaches at all levels of the organization on the habits, disciplines, and tools to support a successful strategy, project management and continuous improvement culture. Assists project sponsors and owners in identifying appropriate opportunities and metrics for successful implementation of projects and initiatives. Promotes excellence among all Project Managers within the Strategic Project Management Office and serves as a preceptor resource, coach, and mentor throughout their projects and professional development.
• Completes additional miscellaneous duties and responsibilities, as may be assigned from time to time by associate’s supervisor.

Requirements

• Bachelor's Degree required. Extensive experience in project management required. Experience in strategy deployment, continuous improvement, and healthcare preferred.
• Project Management Professional (PMP) required.
• Agile Project Manager, Lean Six Sigma, or equivalent certifications preferred
• More than 5 years of direct experience in project / program management and project team facilitation. Experience in applying project management principles from methodologies such as Agile. Experience with coaching and mentoring individuals to lead projects / programs independently. Strong knowledge of continuous improvement problem solving methodologies and lean leadership preferred

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.

Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.

Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.

Learn more at Nemours.org