Job Description

This is a 12 month fixed-term contract.

A new transformational adventure awaits you…

How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 ‘World’s Best Employers’ and Fortune’s ‘World’s Most Admired Companies’ for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading!

Let’s create a brighter future together, let’s make a difference

It’s important to know, what you do matters. At Zurich, we don’t just cover, we care.

As our Strategic Program Delivery Lead, you’ll play a key role in delivering one of our most important enterprise programs. You’ll bring together teams across the business to turn strategy into action, aligning priorities and keeping delivery on track in a complex and fast-moving environment.

Working closely with senior leaders and stakeholders, you’ll ensure the program delivers meaningful outcomes and creates real value. You’ll help maintain momentum across multiple workstreams, enabling smart decisions and driving progress in a way that balances pace, control and adaptability.

You will also be responsible for the following:

• Lead the end-to-end planning, mobilisation and delivery of the strategic program, ensuring milestones, risks and dependencies are actively managed

• Align cross-functional teams and stakeholders to ensure priorities, sequencing and trade-offs are clear and well managed

• Track and communicate progress against defined outcomes, success measures and performance indicators

• Monitor delivery performance using data and provide clear updates to executives and governance forums

• Provide strong governance, reporting and communications to enable timely decisions and effective escalation

• Support successful implementation, business readiness and the transition into business-as-usual operations

Important to your success – let’s grow together

You’re calm under pressure, commercially minded and highly credible with senior stakeholders. You know how to lead through complexity, ask the hard questions early and create momentum across teams without losing sight of detail, risk or customer impact.

In order to be successful, you will have the following:

• Extensive experience leading large, complex enterprise programs with significant operational and technology change components
• Proven success delivering onboarding, transition, integration or separation programs where governance, readiness and execution were critical to success
• Deep experience managing multiple workstreams, senior stakeholders and cross-functional dependencies in highly regulated or similarly complex environments
• Strong track record of leading program governance, executive reporting, risk management and issue resolution at pace
• Demonstrated ability to drive delivery through ambiguity, challenge assumptions and hold stakeholders to account for outcomes
• Experience shaping and landing implementation plans that move smoothly into business-as-usual operations with strong controls and adoption

Belong. Zurich is here to support you

There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer’s leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure!