ZALORA Group

Strategic Partnerships Manager

ZALORA Group  •  Jakarta, ID (Onsite)  •  2 months ago
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Job Description

The Manager for Partnerships is a senior commercial role leading ZALORA Indonesia's partnerships function. Reporting to the Marketing Director, you will own the strategy and execution of high-value partnerships across industry verticals—driving revenue growth, new customer acquisition, and market expansion through best-in-class co-marketing, channel development, and media monetization initiatives.

This is a leadership role that requires both strategic vision and executional rigor. You will manage a team, own key partner relationships at a senior level, and play an active role in shaping ZALORA Indonesia's broader commercial agenda.

RESPONSIBILITIES:

Partnerships Strategy & Business Development

  • Define and own the partnerships strategy for ZALORA Indonesia, identifying high-value opportunities across retail, financial services, lifestyle, and adjacent verticals

  • Lead senior-level negotiations to close strategic deals that drive ZALORA sales, brand awareness, and new customer acquisition.

  • Build and scale co-marketing programs with key partners, developing channel growth initiatives and loyalty mechanisms that generate measurable commercial outcomes.

  • Drive growth of ZALORA's financial product partnerships, including credit card acquisition programs and spend activation campaigns

Brand & Advertising Revenue

  • Partner with the Commercial team to deepen brand partner relationships and grow investment into the ZALORA Advertising Platform (ZAP)

  • Lead the development and sale of advertising solutions that deliver measurable performance for brand partners while hitting advertising revenue targets

  • Oversee integrated campaign planning spanning OOH, ATL, digital, and emerging media formats

Team & Stakeholder Leadership

  • Lead, mentor, and develop the partnerships team, building capability and creating a high-performance culture

  • Serve as the primary point of contact for strategic partners, agencies, and key external stakeholders

  • Collaborate cross-functionally with Commercial, Finance, Legal, Marketing, CS, and Operations teams to ensure seamless execution of partnership programs

Performance & Operations

  • Own partnerships KPI reporting and deliver post-campaign analyses that translate data into actionable recommendations

  • Manage the partnerships marketing budget with full accountability for spend efficiency and compliance

  • Maintain governance standards across all partnership trackers, contracts, and documentation

  • Bachelor's degree in Marketing, Business Administration, Communications, or a related field.

  • 5–8 years of experience in partnerships, business development, or marketing, with a strong track record of closing strategic deals and delivering commercial results

REQUIREMENTS:

  • Bachelor’s Degree in Marketing, Business Administration, Communications, or a related field

  • At least 6-8 years of experience in a related field with a proven track record of success

  • Demonstrated ability to lead teams and manage senior-level relationships with external partners

  • Sharp commercial acumen—you think in deals, revenue, and growth levers

  • Excellent communication, negotiation, and executive stakeholder management skills; professional proficiency in English and Bahasa Indonesia

  • Analytically strong: able to interpret campaign and business performance data and make sound decisions from it

  • Highly organized, with the ability to manage multiple high-stakes workstreams simultaneously.

  • Proficient in Microsoft Office (Excel, PowerPoint, Word)

  • Entrepreneurial and self-directed—you lead from the front and raise the bar for the people around you

ZALORA Group

About ZALORA Group

ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million monthly visits.

With an extensive collection of top international and local brands, ZALORA is a curated platform, featuring all the things shoppers love in one place. Customers can discover authentic products from over 3000 brands across categories, from apparel, shoes, accessories, beauty, pre-loved, and lifestyle, including essentials and home & living products.

As a customer-first brand, ZALORA is powered by a team of committed innovators, providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical service, ZALORA is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across its markets. ZALORA provides up to 30-day free returns and free delivery after a certain spend. ZALORA continues to delight shoppers with their unlimited next-day delivery subscription, ZNow, and give customers more value with ZALORA’s signature Cashback programme. ZALORA also made it easier for shoppers to buy products based on their style inspiration with ZALORA’s visual search function, Complete the Look and Get the Look feature!

ZALORA prides itself to be an industry enabler through innovations like our data analytics platform, TRENDER, that provides brand partners valuable insights and 1SS (One-stock solution) a modular multi-channel e-commerce fulfillment service, allowing brand partners to consolidate their stocks in ZALORA’s e-fulfillment centres.

Putting the customers and brand partners at the centre of our innovation, ZALORA is the online destination that connects everyone to the limitless world of e-commerce.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Singapore, SG
Year Founded
2012
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