BigStep Technologies

Strategic Partnerships & Alliances Manager (Tech Services)

BigStep Technologies  •  Republic of India (Onsite)  •  1 month ago
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Job Description

We are looking for a proactive and results-driven Channel Partnerships Manager with 4–5 years of overall experience, including 2–3 years in channel partnerships, alliances, or partnership management within the ecosystem of IT services, Technology services, Cloud, or AI This role will focus on building strategic partnerships, driving revenue growth, and collaborating with leading Cloud, AI Tools, and SaaS providers

Key Responsibilities
- Build and maintain strong, long-term relationships with partner stakeholders.

- Identify, evaluate, and onboard strategic technology partners.

- Develop and execute Go-To-Market (GTM) strategies with partners to drive joint revenue and business expansion.

- Identify co-selling, cross-selling, and upselling opportunities across partner ecosystems.

- Act as the primary point of contact for partner communications and escalations.

- Conduct partner enablement sessions, product demonstrations, and presentations to showcase IT / Technology service capabilities.

- Ensure partners are equipped to position and sell company offerings effectively.

- Track partner performance against KPIs, revenue targets, and engagement metrics

- Own individual partner targets and ensure performance commitments are met.

- Ensure adherence to partner program guidelines, agreements, and compliance standards.

- Collaborate closely with Sales, Marketing, and Technical teams to align partnership initiatives with business goals.

- Support joint campaigns, events, and lead generation activities

- Monitor industry trends, competitor partnerships, and emerging technologies.

- Provide insights and recommendations to optimize partner strategies.

- Manage partner-related budgets, pipeline forecasts, and revenue projections.

- Leverage AI tools and automation to streamline workflows such as pipeline tracking, partner communication, reporting, and lead management.

Required Skills & Qualifications

- 4–5 years of overall experience, with 2–3 years specifically in channel partnerships, alliances, or partnership management within IT services or SaaS

- Strong understanding of cloud platforms, AI tools, APIs, and SaaS ecosystems

- Prior experience in one or more cloud ecosystems: Amazon Web Services (AWS), Google Cloud (GCP), or Microsoft Azure (Azure).

- Proven ability to own and achieve targets, including personal revenue goals and partner-level performance commitments, with minimal supervision.

- Proficiency with CRM tools such as Salesforce or HubSpot for pipeline management, partner tracking, and forecasting.

- AI-native mindset with hands-on usage of tools like ChatGPT, Claude, or GitHub Copilot to automate tasks, generate insights, and improve productivity.

- Excellent communication, presentation, and stakeholder management skills.

- Strong negotiation, analytical, and problem-solving abilities.

- Ability to work independently while collaborating effectively with cross-functional teams.

- Adaptability to a fast-paced and evolving technology landscape.

BigStep Technologies

About BigStep Technologies

BigStep Technologies is a leading AI-First, Cloud-Native Product Engineering and Software Development Company, empowering startups and enterprises across the globe with innovative, scalable, and intelligent digital solutions. Since our inception in 2008, we’ve been committed to delivering high-quality software and digital experiences that drive real business value.

With over 17 years of experience, we have successfully delivered 700+ software products and solutions to more than 500 customers worldwide, across 6+ industries. Our team of 150+ dedicated BigStepians works with a passion for engineering excellence, bringing together expertise in full-stack development, cloud-native architecture, and emerging technologies to craft future-ready digital products. We have also earned the trust and appreciation of our clients, with 100+ positive reviews that reflect our consistent focus on customer success.

Our core services span Web and Mobile App Development, Enterprise Software Engineering, Backend and API Development, Managed Cloud Services and DevOps. We also help global organizations set up and run their Global Capability Centers (GCCs), enabling access to high-quality tech talent and operational scalability.

With a strong focus on AI innovation, we help companies build and integrate AI-powered solutions, including Conversational AI Agents (Voice and Text), Predictive Analytics, Agentic Workflows, and Intelligent Automation Systems. These capabilities are designed to enhance user engagement, boost efficiency, and unlock new growth opportunities.

Over the years, we’ve proudly partnered with more than 600 clients — from high-growth startups to established enterprises — who see digital transformation and customer experience as key drivers of success. Some of our valued clients include Kotak Mahindra Bank, EY, Ford, Taj Hotels, Invest India, VTS, Smartworks, PolicyBoss, Channelize.io, and House of Designers.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Gurgaon, IN
Year Founded
2008
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