Job Description

Location: NYC
Reports to: CEO

About the Role

We’re looking for a highly motivated, analytical and adaptable Strategic Operations Analyst to work directly with SuperAwesome’s Executive team. This is a unique opportunity to own and solve cross-functional business problems across strategy, operations, finance and product while helping to drive key decisions and execute high-impact initiatives.

This is a generalist, problem-solving role for someone who thrives in ambiguity, is data- and insight-savvy, and is a great communicator. You’ll act as a trusted extension of the Exec team (CEO, CSO, Finance Director, CPO, CTO, CRO) -- owning the execution of strategic projects, identifying and leading the charge on operational changes, and tackling the kinds of business-wide challenges that don’t neatly fit into a single function.

This is a role for someone who wants to operate, build, and solve problems at pace.

What You’ll Do

Exec Enablement

• Own the operating cadence: weekly priorities, OKR/KR tracking, meeting hygiene, follow-ups

• Turn leadership conversations into action: write crisp memos, capture decisions, assign owners, drive closure

• Act as a sounding board and thought partner on key business decisions

Strategic Projects

• Partner with Execs to scope and execute high-priority strategic initiatives. Take ownership of high-impact problems and act as the owner to move cross-discipline teams to action and results

• Conduct market, business operations and financial analysis to support strategic and operational decision-making

• Drive cross-functional projects from idea through to execution

Business Analysis & Improvement

• Analyse company operations and market performance to identify trends, risks, and opportunities

• Translate complex data into clear, actionable insights for leadership

• Spot inefficiencies across the business and proactively fix them

• Help ensure priorities are clear and execution stays on track

• Build structure where it doesn’t exist - processes, tools, or ways of working

• Step into critical gaps as the company evolves and scales

Communication and Team Engagement

• Work closely with Exec on day-to-day priorities and long-term planning ensuring that they are well-communicated, understood and actionable across departments

• Support material preparation for company meetings, financial summaries and internal communications

• Support team engagement among US employees and with alignment to UK/EMEA-based teams. Provide a feedback loop from teams to Exec

What We’re Looking For

• 2–6 years of experience in consulting, investment banking, startups, or a similar analytical/operational role

• Bias to action – you don’t wait to be told what to do; you figure it out and move

• Strong analytical and problem-solving skills; highly comfortable working with data and producing models

• Able to structure ambiguous problems and drive them to resolution, balancing strategic thinking with hands-on execution

• Organized with strong communication skills, with the ability to synthesise insights clearly

• Strong interpersonal skills—you build trust quickly across teams

• In-office at least twice per week