TOPdesk

Strategic FP&A Lead

TOPdesk  •  Delft, NL (Onsite)  •  2 months ago
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Job Description

At TOPdesk we help our customers to deliver better services. How? With great software and expert knowledge. Our ever-expanding team has over 800 colleagues in 8 countries, dedicated to making service management more fun and easy. Would you like the freedom to develop your skills in a flexible working environment? A TOPdesk career is the answer.

We are looking for a highly motivated and commercially astute Strategic FP&A Lead to join our Finance team.

This is a senior individual contributor role, reporting directly to the Director of Strategic Finance, with high visibility across the CFO and Executive Leadership Team.

The role will act as the corporate FP&A owner, responsible for financial planning, executive reporting, and strategic financial analysis that informs key business decisions across the organization.

This role is ideal for someone who is a structured thinker, able to bring clarity to ambiguous business problems, and who thrives in a collaborative environment. You will partner closely with senior stakeholders across the business and bring a confident, constructive approach to challenging assumptions and influencing decision-making.

You will play a key part in shaping the Strategic Finance function as the company continues to scale, with a proactive mindset and a strong focus on continuous improvement.

Job Responsibilities:

Corporate FP&A planning

  • Lead annual planning (AOP) and long-range planning processes
  • Own monthly reforecasting process
  • Build and maintain driver-based financial models that translate business assumptions into revenue, cost and cash flow projections.
  • Develop scenario analyses and financial modelling to support strategic decision making, including investments, pricing initiatives, and growth opportunities.

Executive & Board Reporting

  • Produce board and executive reporting
  • Deliver clear financial narratives and insights
  • Ensure consistency between financial plans and reported performance
  • Partner closely with the CFO and executive leadership team to translate business strategy into financial plans and measurable performance targets.

Strategic Analysis

  • Identify key business drivers and performance metrics
  • Analyse key SaaS metrics such as ARR growth, expansion, churn and unit economics to provide insight into commercial performance.
  • Deliver deep-dive analysis on growth opportunities, cost efficiency and profitability drivers across the business.
  • Provide data-driven recommendations to leadership

Financial Models & Systems

  • Develop and own cash flow and balance sheet forecasting
  • Improve planning models and financial analytics
  • Support evolution of planning systems and reporting tools

Qualifications

  • ACA, ACCA or CIMA qualifies (or equivalent).
  • 7+ years’ progressive Finance experience, with a minimum of 3 years in FP&A, Commercial Finance or Business Partnering roles.
  • Experience with financial planning systems (Workday Adaptive Planning, Anaplan, or similar).
  • Strong ability to translate financial data into clear business insight.
  • Confident communicator, able to challenge and influence senior stakeholders constructively.
  • Curious, proactive and comfortable operating with ambiguity.
  • Resilient in a fast-paced environment with multiple competing priorities.

Additional Information

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TOPdesk

About TOPdesk

Delivering consistently great services should be easy – even when you’re busy. It’s why we made TOPdesk: a platform that simplifies life at the IT service desk, so you have more time for the work that wows.

✔ Quick to set up with templates and best practices

✔ Easy to tweak for continual service improvements

✔ Enjoy guidance from real people, every step of the way

Let's make service happen together.

At TOPdesk, we believe in helping people do the work they love and do best. To make this happen, we offer a service management solution that combines a ready-to-use tool with dedicated in-house experts. A bit more about us:

👉 900+ employees ready to help you out

🌎 11 TOPdesk offices worldwide

❤ 10 million active users on SaaS

⭐ 4.5/5 Score on Gartner Peer Insights

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Delft, NL
Year Founded
Unknown
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