Job Description

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

Role highlights

• Support recruitment campaigns and grow the NEAC Living Lab community
• Create and deliver engaging content and insights for participants
• Contribute to a collaborative team supporting the energy transition

About CSIRO

As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.

Visit CSIRO.au for more information.

About NEAC

The National Energy Analysis Centre (NEAC) is a CSIRO-led, next-generation digital research infrastructure that will drive and inform Australia's energy transition to net zero. NEAC offers a systems-science approach, combining technical data with human behaviour insights to support faster, smarter energy innovation. It connects real people, physical test facilities, and sophisticated modelling to support researchers, innovators, and policymakers in shaping the energy landscape of the future.

NEAC includes:

• The Living Lab – a real-world data network of homes, businesses and energy users
• The Systems Science Toolbox – a comprehensive model suite for Australia's entire energy system
• Physical Infrastructure Integration – connections to CSIRO facilities for testing and simulation

The opportunity

As part of the NEAC team, the Strategic Engagement Officer will contribute to the operation of the NEAC Living Lab, supporting recruitment campaigns and ensuring that participants in the Living Lab gain value from their participation through tailored energy insights and information.

If you have a desire to bring your organisational and content creation skills to a collaborative and innovative team and support the energy transition, we look forward to hearing from you!

Your high-level duties will include:

• Support the Strategic Engagement Lead in the ​attraction, acquisition and activation of new NEAC Living Lab participants in alignment with NEAC's business strategy, service roadmap, and project priorities
• Work with external providers to deliver targeted social media advertising for recruitment of Living Lab participants
• Manage recruitment campaigns when required
• Support the Strategic Engagement Lead on newsletters for Living Lab participants and external stakeholders
• Contribute to the content calendar, and research, source and curate content for Living Lab participants
• Publish research findings provided by researchers in the NEAC portal
• Draft and publish home energy-specific blog posts and web content in the NEAC portal
• Create and manage discussion boards and polls within the NEAC portal
• Support the NEAC Living Lab helpdesk team when required
• Maintain the privacy of participants by ensuring that no personal information is shared beyond the CSIRO team, except with explicit consent of the participant
• Take personal responsibility for client satisfaction and correct problems promptly and in a constructive manner

Role particulars

Location and office arrangements: Newcastle, Melbourne, Brisbane, Canberra or Perth. Other locations with a CSIRO presence may be considered.

Salary: AU$100k – AU$113k per annum (pro rata for part-time), plus 15.4% superannuation

Tenure & work schedule: Specified term of 2 years; Part-time.

Reference: 103201

As the successful candidate, you will bring:

Essential

• Knowledge of, and interest in, the home energy sector
• Strong writing capability with experience in content development and planning
• Proven ability to manage multiple priorities in a fast-paced environment
• Strong customer service and stakeholder engagement skills

Desirable

• Digital Marketing skills
• Data visualisation skills

For full details about this role, and other criteria, please review the

Not sure if you meet all the criteria?

While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.

Setting you up for success

We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please email careers.online@csiro.au, quoting the reference number and let us know how we can support you.

Life at CSIRO and flexible work arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO

Inclusion and belonging

Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong. We recognise true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.

CSIRO holds Gold Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.

Eligibility

To be eligible to apply for this position, you must be an Australian/ New Zealand citizen or Australian permanent resident.

Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character clearance requirements.

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy

How to apply

Please apply online and submit a cover letter (maximum 2 pages) and CV that demonstrate your motivation and ability to meet the essential requirements of this role.

Applications close

5 July 2026, 11:59pm AEST