At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
This position is responsible for partnering with assigned account executive in all aspects of retaining and growing enterprise national accounts. Responsible for ongoing service strategy and ensuring client satisfaction. Ability and willingness to travel, including overnight stays as needed.
Duties/Responsibilities:
*Retention and Penetration: Partner with Account Executive in preparation of documents in order to retain and build account membership and identify cross-sell opportunities.
*Assist in Strategy Development: Maintain understanding of client strategy and articulate strategy to internal constituents.
*Service Strategy: Develop and execute internal and external service strategy; includes participating in client service meetings and identifying service enhancement recommendations.
*Relationship Management: Partner with Account Executive in developing and expanding client relationships.
*Implementation: Collaborate with CIC for successful account implementation of renewals and off-cycle changes.
*Reporting: Maintain Salesforce database with account information and facilitate the development of reports to meet client needs and internal requests.
*Account and Opportunity Planning: Partner with Account Executive in preparation of reports and documentation to identify innovative product solutions and cross-selling opportunities.
*Industry/Marketplace Awareness: Maintain an understanding of HCSC products and services, healthcare reform, competitive landscape, and implications on clients.
*Maintain general agent insurance license.
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
$66,400.00 - $99,600.00
Exact compensation may vary based on skills, experience, and location.
Health Care Service Corporation serves nearly 23 million people across the United States through its portfolio of health benefit solutions.
HCSC provides health coverage options for employers large and small, individuals and families, and Medicare and Medicaid plans. HCSC also offers related health care products and services such as pharmacy solutions, life and dental insurance, and health data technology. A Mutual Legal Reserve Company, HCSC is an independent licensee of the Blue Cross Blue Shield Association.
For nearly a century, we have enabled and coordinated the access to quality care for millions of members. Our experience and industry knowledge establishes a solid foundation for our future—driving innovations that further expand access, improve health outcomes, and reduce costs.
Embedded within the fabric of how we operate is a deep sense of caring and commitment that informs how we serve our members, engage in local communities, and deliver positive change to the health care industry.
As health care needs evolve, we leverage our portfolio of companies to deliver differentiated value to all industry stakeholders so that, together, we make more possible.
Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization: HCSC.com/careers. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to an inclusive, drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.
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