Job Description

About Apotex Inc.

Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions.

For more information visit: www.apotex.com.

Job Summary

The Strategic Account Manager is responsible for developing, managing, and growing strategic customer relationships to accelerate CanPrev's expansion within the U.S. market. This role serves as the primary business partner for assigned accounts, driving revenue growth, customer retention, operational excellence, and long-term account development within the Vitamins, Minerals & Supplements (VMS) industry.

This position provides the opportunity to help establish CanPrev's presence in the U.S. market by building strong customer partnerships, executing commercial strategies, developing scalable processes, and contributing valuable market insights. Working collaboratively across Sales, Marketing, Customer Service, Operations, Finance, and Regulatory Affairs, the Strategic Account Manager plays a key role in advancing customer success and the continued growth of CanPrev's U.S. business.

Success in this role is measured by customer satisfaction, account retention, revenue growth, distribution expansion, operational execution, and meaningful contributions to the successful development of CanPrev's U.S. market presence.

Job Responsibilities

• Drive Business Growth & Account Development
• Account & Customer Management
• Operational Excellence & Cross-Functional Execution
• Product & Industry Leadership
• Brand Representation
• Additional Responsibilities

Job Requirements

• Education
• Bachelor's degree in Business, Marketing, Sales, Nutrition, or a related discipline, or an equivalent combination of education and experience
• Knowledge, Skills and Abilities
• Working knowledge of CRM, ERP, and Electronic Data Interchange (EDI) systems preferred.
• Strong business acumen with the ability to analyze performance, identify opportunities, and develop customer-focused solutions.
• Experience
• Minimum of 3–5 years of progressive experience in account management, sales, business development, or customer relationship management.
• Experience within the Vitamins, Minerals & Supplements (VMS), Natural Health Products (NHP), Consumer Packaged Goods (CPG), dietary supplement, or healthcare industry is strongly preferred.
• Experience managing retail, distributor, and/or e-commerce accounts is considered an asset.
• Willingness to travel 40% domestic across US and 10% internationally.
• Excellent communication, relationship-building, presentation, organizational, and problem-solving skills.
• Ability to work independently while collaborating effectively within a cross-functional team environment.

At Apotex, we are committed to fostering a welcoming and accessible work environment, where all everyone feels valued, respected, and supported to succeed.

We offer accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.