TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.
The Strategic Account Manager (SAM) based in Thailand will focus on proactively selling Trend AI products and services into strategic Telecommunications accounts. The SAM will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers, Global System Integrators, and Telco ecosystem partners.
PRIMARY RESPONSIBILITIES
Act as the primary account lead for assigned Telco accounts, delivering a compelling Client Value Proposition tailored to the telecommunications industry
Work closely with Telco clients to identify business needs, planned network initiatives, digital transformation directions, and act as a trusted adviser on cybersecurity best practices and solutions aligned to their IT and operational goals
Support clients in addressing Telco-specific security challenges, including network infrastructure protection, 5G security, and cloud-native environments
Recognised as the internal authority on your Telco account portfolio — the go-to person for insights, context, and account strategy
Partner cross-functionally with Technical, Strategic Partner Manager, and Marketing teams to align on customer goals and key performance metrics
Proactively identify and drive new opportunities within Telco accounts, staying ahead of industry trends and procurement cycles
Develop and manage a reliable forecast, ensuring disciplined use of Trend AI's sales forecasting tools, account plans, and CRM (Microsoft Dynamics 365)
Maintain deep knowledge of the Telco landscape, emerging technologies (5G, IoT, cloud), and the competitive cybersecurity posture across the industry
SECONDARY RESPONSIBILITIES
Represent Trend AI at Telco industry conferences, trade shows, and seminars
Support the planning and execution of programmes designed to promote Trend AI's presence in the Telco sector
Maintain accurate and up-to-date account information in Microsoft Dynamics 365 (D365)
EXPERIENCE
5+ years of experience in enterprise account management within IT, cybersecurity, or telecommunications solutions
Proven experience managing and growing Telco sector accounts — including mobile operators, fixed-line providers, ISPs, or Telco infrastructure companies
Strong understanding of Telco business models, network architectures, and the evolving security needs of telecommunications providers
Familiarity with Telco-specific challenges such as 5G security, network slicing, OT/IT convergence, and regulatory compliance
Ability to effectively engage at the C-level and with technical leadership teams within Telco organisations
Working knowledge of cybersecurity, networking, and IT solutions, with awareness of top competitive offerings in the market
Strong knowledge of virtualisation and cloud-based security solutions preferred
Consistent track record of meeting and exceeding quota in large, complex account environments
Bachelor's Degree in Engineering, IT, Telecommunications, or Management is a plus
Trend AI strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
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We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.
Fueled by decades of security expertise and relentless innovation, Trend leverages the full power of AI to protect over 500,000 enterprises and millions of individuals across clouds, networks, endpoints, and devices.
At the core of this protection is Trend Vision One™, the only AI-powered enterprise cybersecurity platform that centralizes cyber risk exposure management and security operations, delivering robust layered protection across on-premises, hybrid, and multi-cloud environments.
This platform is fueled by world-class threat intelligence and insights that help defend organizations from hundreds of millions of threats every day.
With 7,000 employees across 70 countries, Trend empowers security leaders to stay ahead of threats, driving proactive security outcomes across the entire attack surface. This includes critical environments like AWS, Google, Microsoft, and NVIDIA.
Proactive security starts here.
