Job Description

Strategic Account Manager RNC | Carrier Enterprise | Roanoke, VA

Introduction:

Carrier Enterprise (CE) currently has an exciting opportunity for a Strategic Account Manager to join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry.

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.

Company website:

www.carrierenterprise.com

The Strategic Account Manager is responsible for developing, managing, and growing long-term relationships with key residential and construction accounts. This role focuses on driving revenue through strategic planning, consultative selling, and cross-functional collaboration. The Strategic Account Manager serves as the primary point of contact for high-value customers and plays a critical role in expanding market share across residential new construction, multi-family, and large contractor segments.

Responsibilities:

• Strategically manage a high-value portfolio of builder, developer, and contractor accounts to maximize market penetration and revenue growth
• Develop and implement data-driven account strategies that enhance customer retention while expanding share of wallet across our product lines
• Prospect and cultivate new business opportunities within existing accounts while identifying and converting strategic targeted accounts
• Execute comprehensive sales cycle from lead generation through final sales, including consultative presentations and negotiations
• Drive adoption of comprehensive HVAC solutions including equipment, controls, service agreements, and system upgrades to increase revenue streams
• Collaborate cross-functionally with estimating and inside sales teams to develop compelling, competitive proposals that win business
• Coordinate with operations, order management, and service teams to ensure exceptional sales execution and client satisfaction
• Support business intelligence initiatives including accurate forecasting, pipeline management, and strategic planning processes
• Monitor industry developments, construction trends, and competitive activities to maintain market advantage and identify emerging opportunities.

Desired Qualifications:

• 5+ years of sales or account management experience in HVAC, construction, or building services.
• Proven record managing large or complex accounts.
• Strong negotiation, presentation, and relationship building skills.
• Ability to interpret construction plans, specifications, and bid documents.
• Proficiency in CRM system (Salesforce) and Microsoft Office or similar platforms.
• Valid driver’s license and ability to travel within the region.

Requirements:

• 5+ years of sales experience in HVAC, construction, or building materials
• Bachelor’s degree in business, Construction Management, or related field

Benefits:

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Invitation to Apply:

Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

Qualifications

Requirements:

• 5+ years of sales experience in HVAC, construction, or building materials
• Bachelor’s degree in business, Construction Management, or related field