Hayward Holdings, Inc.

Strategic Account Manager, Premier

Hayward Holdings, Inc.  •  Nashville, TN (Onsite)  •  3 months ago
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Job Description

Hayward Holdings Inc. (NYSE: HAYW) is the largest manufacturer of residential swimming pool equipment in the world, with a growing presence in the commercial pool market.

The Strategic Accounts Manager (SAM) is a senior individual contributor responsible for owning growth, retention, and execution within assigned enterprise platform accounts. This role builds multi-level customer relationships, drives disciplined account planning, and coordinates cross-functional resources to deliver measurable revenue growth, conversion wins, and strong customer experience outcomes.

This is a high-impact role focused on execution excellence within Hayward’s most strategic national accounts.

Responsibilities

  • Own revenue growth, retention, and margin performance within assigned strategic accounts.

  • Serve as the primary day-to-day point of contact across executive, operations, procurement, and service stakeholders.

  • Build and execute annual account plans aligned to conversion priorities and growth targets.

  • Maintain a structured pipeline for conversions, upsell, and cross-sell opportunities.

  • Lead conversion initiatives, rollout plans, and multi-location adoption efforts.

  • Coordinate cross-functional execution with Sales Ops, Customer Service, Technical Support, Marketing, Product, Quality, and Training.

  • Deliver accurate forecasting, CRM updates, and pipeline reporting.

  • Capture and communicate actionable customer insights to improve product, service, and training performance.

Qualifications

  • 5+ years of experience in strategic accounts, key accounts, or complex B2B sales.

  • Proven ability to influence multi-stakeholder organizations and drive adoption across locations.

  • Strong account planning, pipeline management, and forecasting discipline.

  • Demonstrated cross-functional coordination and execution capability.

  • Executive-level communication skills and professional customer presence.

  • Strong analytical skills with the ability to build ROI-based value narratives.

  • High travel capability (70–80%).

  • CRM proficiency and structured operating cadence.

Preferred: Experience with dealer or builder networks, private equity-backed platforms, or technically oriented B2B product categories.

Hayward Holdings, Inc.

About Hayward Holdings, Inc.

For nearly a century, Hayward Holdings, Inc. (NYSE: HAYW) has served the community, transforming the experience of water through exceptional products, outstanding service and innovative technology.

As a leading global designer and manufacturer of pool and outdoor living technology, Hayward offers a comprehensive range of energy-efficient and sustainable residential and commercial pool equipment. This includes pumps, filters, heaters, cleaners, sanitizers, LED lighting, and water features—all seamlessly connected through Hayward’s user-friendly IoT-enabled SmartPad™.

Hayward Flow Control, a division of Hayward Holdings, Inc., stands as a leading manufacturer of industrial thermoplastic valves and process control products. Pioneering the development of the first thermoplastic ball valves over 60 years ago, Hayward Flow Control's products, crafted from industrial-grade thermoplastics, boast unparalleled corrosion and chemical resistance. Additionally, they ensure the purity of media, setting them apart from traditional metal-based flow control products.

Today, Hayward continues to lead the way, upholding its commitment to producing top-tier products and delivering outstanding customer service.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Charlotte, North Carolina
Year Founded
Unknown
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